sidco08
Recruit
- Messages
- 6
I started investing with Porter Finance in January 2016 after making a deposit of $250 USD I traded the account up to $601.45 USD inc deposit , i have received my initial deposit of £250.00.
Now porter finance wont allow me to withdraw the remainder profit stating now that it can take up to 30 days for money to be received by bank transfer which is not stated on their website. It states 2 days to process and 5-7 days to show up in the account.
After sending first request over a month ago I was told that i made two withdrawal request and had to cancel and make another request which i did on the 3/Feb/2016..
I believe that i have heard all the excuses possible from them and have now resorted to contacting review sites. for help and guidance.
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below is just some of the live chats i have had with them I also have E-mails etc..
support Agent
Steve White
4:25 pm
Hello sadique ahmed. Welcome to Porter Finance LiveChat! How may I help you?
sadique ahmed
Hi i have been waiting for my profit withdrawal for a while now with no avail
you have left me with no option but to contact Forex peace army and all major review sites
Steve White
Are you threatening our company?
sadique ahmed
can you tell me why i have not been paid?
Steve White
You did not answer the question.
sadique ahmed
well if i dont receive any money from you then yes i am
Steve White
Have you sent the wire details to our accounting department ?
sadique ahmed
three times
Steve White
On what date?
sadique ahmed
last one on the 3 of feb 11 days ago
Steve White
I will send an update request for our accounting department. Just for your information a wire transfer can take up to a month sometimes.
sadique ahmed
it states on your website 2 days to process and 7 days for funds to show up in account.. if that was the case why not mention it on your website?
Steve White
That is for a withdrawal back to the credit card account.
sadique ahmed
no the first 250 was card and rest is wire this was clearly mentioned by you with the email conversations i have had
Steve White
Not wire, withdrawals may take a lot longer. It's not our policy, wire transfers in general, more specifically- international wire transfers- may take up to 30 days even.
sadique ahmed
it does not state that on your site .. why not if it takes up to 30 days ..?
Read
Steve White
Is there anything else I can help you with?
Now porter finance wont allow me to withdraw the remainder profit stating now that it can take up to 30 days for money to be received by bank transfer which is not stated on their website. It states 2 days to process and 5-7 days to show up in the account.
After sending first request over a month ago I was told that i made two withdrawal request and had to cancel and make another request which i did on the 3/Feb/2016..
I believe that i have heard all the excuses possible from them and have now resorted to contacting review sites. for help and guidance.
-----------------------------------------------------------------------------------------------
below is just some of the live chats i have had with them I also have E-mails etc..
support Agent
Steve White
4:25 pm
Hello sadique ahmed. Welcome to Porter Finance LiveChat! How may I help you?
sadique ahmed
Hi i have been waiting for my profit withdrawal for a while now with no avail
you have left me with no option but to contact Forex peace army and all major review sites
Steve White
Are you threatening our company?
sadique ahmed
can you tell me why i have not been paid?
Steve White
You did not answer the question.
sadique ahmed
well if i dont receive any money from you then yes i am
Steve White
Have you sent the wire details to our accounting department ?
sadique ahmed
three times
Steve White
On what date?
sadique ahmed
last one on the 3 of feb 11 days ago
Steve White
I will send an update request for our accounting department. Just for your information a wire transfer can take up to a month sometimes.
sadique ahmed
it states on your website 2 days to process and 7 days for funds to show up in account.. if that was the case why not mention it on your website?
Steve White
That is for a withdrawal back to the credit card account.
sadique ahmed
no the first 250 was card and rest is wire this was clearly mentioned by you with the email conversations i have had
Steve White
Not wire, withdrawals may take a lot longer. It's not our policy, wire transfers in general, more specifically- international wire transfers- may take up to 30 days even.
sadique ahmed
it does not state that on your site .. why not if it takes up to 30 days ..?
Read
Steve White
Is there anything else I can help you with?