Zsolt Czigler
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- 3
I'm trading at this broker since 1,5 years. Until now there wasn't any problem with the trading or withdrawal. (BTW until now I didn't want to withdraw all my money). Now I've choosen wire transfer, but they said there's some problem with Loyal Bank, they will tell me when can I get my money. (Their policy is not to choose any other withdrawal method than the deposition way...) So I've wrote an e-mail about please refer me an other withdrawal method because it's their fault. There wasn't any answer so next day I've wrote them again that I'd appreciate their answer. That was on friday. On monday still no answer so I've wrote them again that I'll post our little story to FPA. One hour later I've get the answer (what a miracle) again about the banktransfer issue. And for an other withdraw method I should contact the guy who sent me the firts e-mail. (That was system@tradefort.com.) So I’ve wrote an other mail that they should offer me an other withdrawal method. You can guess no answer. Then I’ve wrote again the only guy who answered me and he said I should contact sales@tradefort.com (because he’s the guy who sent me the first e-mail – but no, he isn’t.) E-mail again and of course no answer. After some days I’ve get answer to the previous unanswered emails that there is still this bank issue they will let me know when it’s solved. And they think i’ll be in MAY. Of course no information about any other withdraw method. So after this two-week-long procedure I’ve wrote my review to FPA. Someone from their supoort team wrote back this:
Dear Mr.Zsolt, please provide you account number for us to check the history of your requests sent to our customer support service and provide the required information here at FPA.
So I opened this topic to write them the account number. Its: 229952
So I'm waitng for the answer.
Does anyone have the same issue? Or has anyone any idea that this can be real issue or the broker is just a SCAM?
Dear Mr.Zsolt, please provide you account number for us to check the history of your requests sent to our customer support service and provide the required information here at FPA.
So I opened this topic to write them the account number. Its: 229952
So I'm waitng for the answer.
Does anyone have the same issue? Or has anyone any idea that this can be real issue or the broker is just a SCAM?