Problem Eplanetbroker reduced swaps at rates that doubled each week

[farzinsb]

my friend have faced the same issue with them.
he opened 0.5 lots of buy on gold , and when because of this Iran-usa war , and internet cut in by Iran government , all he could do was to hedge the positions with 0.5 sell and lock the trades.

and the broker reduced the leverage to below 1:100 ,actually I have an script that calculated the real leverage on his account , its showing 1:86 ! not even 1:100

not only they reduced 1:500 leverage to below 1:100
they have reduced swaps at a doubled rate each week from his balance , they took of $3600
swap for buy was -80 , for sell +8 $ daily.
so in normal days he was getting positive swap on sell trades , and -42$ total daily swap .
the company used the internet blackout in Iran and started reducing double rates each week !
first week -42$ daily
second week -120$ daily
third week -300 $daily
and 4th week -416$ daily !

when he complained they have returned the negative swaps for some of the sell positions of 1800 from -3600 excessive swap they reduced !

I am now trading for 10 years , have worked with more than 20 different companies not a single company have such method of reducing swap, even they didn't have it till this last month!

 

[farzinsb]

and all they reply is a template PDf of user agreements saying that company has the right to change swaps , but in the agreement says they have to notify in platform and email or website . they didn't notify of their new method of reducing swaps.
2-company can change swaps at a normal rate , not double rate each week !
for example -80 can tolerance to -85 , -90$ for one lot . its normal . but not -80 to -800 ! for just one month of hedged account.

I have hedged trades on OIL 130$ from ukrain war in my own broker and the trade is still open ! even if I had all the oil money of Iran in my account , it would finish at this doubled rate !

also they are Iranian too, emptying people's pocket in this war condition can be seen as some war crime! its not fair to empty peoples accounts in case that they don't have internet and also their life is under bombs.
we were struggling in our apartments for survival and they were all I can name it "pickpocketing" from accounts under new swap rules without perior notice!

 

[farzinsb]

update on my friends status as he has limited internet access,
broker support asked us to remove the account from the hedged/locked mode.
I have closed his 0.02 buy with 0.04 sells so now his trades is not in fully hedged mode any more ( causing -$3200 loss on his trades)
2-broker gave back 1800 from $4000 (less than half of the excessive swaps are returned )
3-they have changed the daily swap rate from -410$ daily to -210$daily !! instead of -42$ normal .
and in total with this 2 new days that passed without their fair response (1800+400+3200) my friend is already lost more than $5400 till now !

and this is in the condition that Internet in Iran is still blacked out and is cut and internet filtering firewall is getting stronger each day with new updates.

3 major problems are still exists:
1-leverage is still below 1:100 so he cannot trade with his remaining balance to solve their trades.
2-daily swap rates rules are not mentioned in their site.
3-those additional 2k they reduced.

(new update , after more talks with them the swaps seems to returned to a double of standard last month fee )

 

[farzinsb]

new update , broker is cooperating with us and they have returned the swaps to normal rate ( -80 for 1 lot daily ) normal swap fees for the following week till my friend can get online and manage his trade if internets in Iran connects again.

 

[farzinsb]

they must have activated this plugin on their servers from last month ( or maybe earlier ) :

Info Thread 'Swap Rate Manipulator Metatrader Plug-in - The Quiet Killer Behind Your Overnight Fees'

Oct 7, 2025

When most traders talk about broker manipulation, they think of widened spreads, delayed execution, or shady stop hunts. Few ever mention swaps — those tiny overnight adjustments that appear at rollover time. Yet for many victims, that’s where the real damage happens.


On the surface, a swap looks harmless: a few cents credited or debited when you hold a position overnight. It’s supposed to represent the difference in interest rates between the two currencies in your pair. But what happens when the numbers don’t come from any real market data at all — only from your broker’s server...

• KarenRostami
• broker fraud detection forex trading risks metatrader scams swap manipulation trader protection tips
• Replies: 0
• Forum: Financial Company Comparisons and Discussions

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