Account disabled for wrong reason
Hi Mr Javier,
I am the FigFx affiliate #116670. I have just received an email informing me that my affiliate account had been disabled for these reasons:
I have replied to FigFx wih the following
Dear FigFx,
I think you have misjudged my relationship with my downline clients.
1. I never self-refer myself. I have endeavoured to get clients for FigFx and they have traded on their own without my intervention.
2. One of my clients has a VPS account which he offered to lease some spare space to me to reduce his cost. He might have done similar leases to other people and that could have made you think that myself or someone else managing the accounts.
I request you to re-enable my account as I have the agreement with my clients to recompensate them a percentage of the commission I have earned from FigFx via their trading.
I would not think sharing the VPS between an affiliate and his/her clients is against the rules set out by FigFx.
I should have kept these between us, but because you raised in your email
N.B> The FPA has already been informed as per our efforts to alert the community of our actions against trader's violations.
I bring this issue to FPA and ask FPA to help resolving the misunderstanding.
Thank you & FPA. I hope the issue will be resolved quickly and satisfactorily.
[edit] I just realised that there is no email address that I could send to FigFx. All your emails I have received from you always have "noreply" in them. I could not login to the Trader Panel to send you an email either as it had been disabled. That is another reason why I need to communicate via FPA forum (lol)
Hi Mr Javier,
I am the FigFx affiliate #116670. I have just received an email informing me that my affiliate account had been disabled for these reasons:
It has came to our attention that multiple accounts were opened by yourself, and managed by yourself from the same VPS, and generate commissions for the partner account you have with FIGfx.
1- You can not self-refer yourself
2- You can not manage other's accounts, you never provided any POA or signed an agreement to do so.
3- Self Rebate and multiple account management is strictly forbidden
I have replied to FigFx wih the following
Dear FigFx,
I think you have misjudged my relationship with my downline clients.
1. I never self-refer myself. I have endeavoured to get clients for FigFx and they have traded on their own without my intervention.
2. One of my clients has a VPS account which he offered to lease some spare space to me to reduce his cost. He might have done similar leases to other people and that could have made you think that myself or someone else managing the accounts.
I request you to re-enable my account as I have the agreement with my clients to recompensate them a percentage of the commission I have earned from FigFx via their trading.
I would not think sharing the VPS between an affiliate and his/her clients is against the rules set out by FigFx.
I should have kept these between us, but because you raised in your email
N.B> The FPA has already been informed as per our efforts to alert the community of our actions against trader's violations.
I bring this issue to FPA and ask FPA to help resolving the misunderstanding.
Thank you & FPA. I hope the issue will be resolved quickly and satisfactorily.
[edit] I just realised that there is no email address that I could send to FigFx. All your emails I have received from you always have "noreply" in them. I could not login to the Trader Panel to send you an email either as it had been disabled. That is another reason why I need to communicate via FPA forum (lol)