Dear bambangs,
We are really sorry for the inconvenience. Our Financial Operations Department say that they already transferred your money. Unfortunately we must understand that international bank transfer can take some time.
can you tell me when your finance transferred my fund? from my experience with other broker, it take not more than 48 hours, if your finance transferred my money from 13 nopember 2009 (last friday), you need check your bank, maybe their refund the money to your bank because have refuse from my bank.