Discuss liteforex.com (liteforex.org)

[Thai_trader]

It seems that lite forex has been experiencing server downtime for the past 1 hour +. Your terminal will stay connected to the server but no ticks are being sent for extended periods of time. I have asked support and they claim they know of this issue and it's being fixed.





also seems like some of my replies are being moderated while others (like this one) are not. My previous post (a response to the reply from ElizavetaLiteForex seems to be held in limbo somewhere as it has yet to post and this post went straight through.

 

[ElizavetaLiteForex]

It seems that lite forex has been experiencing server downtime for the past 1 hour +. Your terminal will stay connected to the server but no ticks are being sent for extended periods of time. I have asked support and they claim they know of this issue and it's being fixed.

also seems like some of my replies are being moderated while others (like this one) are not. My previous post (a response to the reply from ElizavetaLiteForex seems to be held in limbo somewhere as it has yet to post and this post went straight through.

Yes, minor problems were with the provider quotations on some pairs for a small period. Now it's all settled and works in standard mode.

I don't absolutely understood second part of your post.

 

[Thai_trader]

Yes, minor problems were with the provider quotations on some pairs for a small period. Now it's all settled and works in standard mode.

I don't absolutely understood second part of your post.

The 2nd part of my post refers to me replying to you but it is not being shown here as they are moderating my posts. When the moderators release my post, then you will be able to view it.

Also.. you say it's minor problem and been resolved but real-time monitoring of your servers is showing different.

 

[ElizavetaLiteForex]

The 2nd part of my post refers to me replying to you but it is not being shown here as they are moderating my posts. When the moderators release my post, then you will be able to view it.

Also.. you say it's minor problem and been resolved but real-time monitoring of your servers is showing different.

According to our information servers work normally. There's no problems or difficulties. While you're the only one who says that the problem is not solved.

 

[Thai_trader]

According to our information servers work normally. There's no problems or difficulties. While you're the only one who says that the problem is not solved.

Meanwhile I have provided photographic evidence and you have provided nothing but your word that everything is now working as it should. Interesting how my photographic evidence also shows the server failure that you do admit to.

 

[ElizavetaLiteForex]

Meanwhile I have provided photographic evidence and you have provided nothing but your word that everything is now working as it should. Interesting how my photographic evidence also shows the server failure that you do admit to.

I am not expert in this matter and I can not understand the meaning of screen made by you. But our Support specialists assured that the problem is solved.

 

[Thai_trader]

I am not expert in this matter and I can not understand the meaning of screen made by you. But our Support specialists assured that the problem is solved.

Thank you for being so honest about your lack of expertise on this matter.

 

[Thai_trader]

Ok.. and here is the server report for lite forex at 2300

As can be seen very clearly the server has spent most of the past 12+ hours delivery very few ticks. Now the terminal stays connected but without receiving ticks all indicators and ea's stop functioning. Basically, the price freezes and only updates a few times a min tops.



This is definitely not the way the server should be functioning.

This can also be verified using no special tools by looking at the server clock in the market watch and noticing how the time is frozen. Then it will jump like 40 seconds. Then freeze again.. and so on.

Here is another screen shot a few mins later where you can clearly see the market watch time (sever time) and local and GMT are no longer in sync since the server time is frozen due to lack of ticks.



To make sure we are all clear, this terminal is being run from a VPS with CNS out of their UK Datacenter. If the VPS was disconnected from the net it would show a purple box which is clearly NEVER the case.

I am monitoring this across multiple lite forex accounts run from 2 diff CNS VPS and they all show the same failures at the same time. This is not account specific.

Here is a screenshot from another account connected to the same lite forex server.

 

[Thai_trader]

Ok.. so here is today's update on the lite forex server issues.

It's still very much an issue. There servers are not working correctly and ticks are not being sent regularly.

Here is a current screen shot from a term on a live lite forex account that is on a CNS UK based VPS.



and, from the same VPS here is a terminal logged into a live Alpari NZ account.. I am showing this as comparison of how it should look. This is running from the exact same machine (ip)

 

[ElizavetaLiteForex]

Dear, Thai_trader.

Servers work in standard mode. All clients have access to the servers. There was no work carried out on the servers. Quotes are updated correctly. The server and delivery of quotations are not related. Quotes are updated as a result of provider quotations.
It also seems you are the only one who talks about some problems on our servers.
If you have any problems with trade, please write about it to the Trading Operations Department (trading@liteforex.com) and attach the log files of the terminal.