Discuss liteforex.com (liteforex.org)

[Eric Switzerland]

Hello Eric,
Your situation with the execution speed is worrisome, because for the last months we have done a lot to improve it. Have you contacted tech support? If not, please contact them via Live Chat

Hello Shuvalov,

Note that I am not here to harm LiteForex, but to make constructive criticism.

I am an confirmed algorithmic trader. I had six Lite accounts in production for about one year or more. On its accounts, my Expert Advisors have made ​​more than 20,000 trades. So I really know what I mean. If you want, I publish my logs here?

All my EA runs on first class VPS.

In fact, the accounts "LITE" are no longer competitive with your accounts "Floating Spread", which are excellent. Why not ask your customers to migrate to next generation accounts and delete LITE accounts ?

For Rebate, it would have been more correct to say that you stop the system, telling your customers that it's over, instead of paying rebate of $ 0.00 !

What annoys me is that you have what it takes to be one of the world's top brokers in the retail sector, but by your mistakes in communications and management, you will eventually destroy this great company.

You invented the best PAMM system in the world. The promotion of this wonderful tool should be your top priority. The PAMM gives you a competitive advantage over regulated brokers, so use it!

The fact that internal transfers are not possible between all the different accounts (trading account, STP, PAMM account) and also a stupidity !

I feel that you have a great team of developers, but that management has failed !

If I choose to share with you my frustrations here , is precisely that my emails remain in general unanswered , and depending on the support, all is good, it is I who am wrong!

I can close my accounts and go in silence, but again, I like LiteForex, and I hope that things will get better and that good decisions are made.

 

[Shuvalov]

Eric,
Thanks for this post. Your comments will be seen by the decision makers.

 

[s m kamruzzaman]

Whats Going on ??????????

my name is s m kamruzzaman account number MT4-R-133252
I made a withdrawal since 12.03.12
i have not seen my money
one via Liberty Reserve .

DISSAPOINTED!!! just 1 word DISSAPOINTED!!

pls what is going on with my withdrawals

why u late ?????? first u say , u need 1-3 days , now 5 days gone .
Unfortunately and understanding pls don't say the word , i hate 2 words . u have no right to waste my time . its my main balance , no bonus , no profit , no affiliate commission , how many time need to cheek a account ??????? No other brokers in the market that took such long time to process. Those who need money urgent, you get die.

http://i39.tinypic.com/348jz0g.png
http://i41.tinypic.com/34rftzo.png

http://i42.tinypic.com/zxry87.png

http://i42.tinypic.com/2e34akh.png

 

[Liza LiteForex]

my name is s m kamruzzaman account number MT4-R-133252
I made a withdrawal since 12.03.12
i have not seen my money
one via Liberty Reserve .

DISSAPOINTED!!! just 1 word DISSAPOINTED!!

pls what is going on with my withdrawals

why u late ?????? first u say , u need 1-3 days , now 5 days gone .
Unfortunately and understanding pls don't say the word , i hate 2 words . u have no right to waste my time . its my main balance , no bonus , no profit , no affiliate commission , how many time need to cheek a account ??????? No other brokers in the market that took such long time to process. Those who need money urgent, you get die.

http://i39.tinypic.com/348jz0g.png
http://i41.tinypic.com/34rftzo.png

http://i42.tinypic.com/zxry87.png

http://i42.tinypic.com/2e34akh.png

Dear SM Kamruzzaman,

Your withdrawal was already processed last week. Please check carefully. The funds should be on your LR purse already.

 

[sliux]

Unfortunately, I want to confirm, what where are big problems with money withdrawal from Liteforex at the moment. I made one withdrawal request 2 weeks ago, and was waiting for money 6 work days. I was able to get money only after angry discussions with supporting personnel. After what I made second withdrawal request, to see if will be processed without "praying". I didn't get my money by 9-th working day. I asked live support about my withdrawal today to hear the "same old song":

http://i43.tinypic.com/15834o7.png

 

[Liza LiteForex]

Unfortunately, I want to confirm, what where are big problems with money withdrawal from Liteforex at the moment. I made one withdrawal request 2 weeks ago, and was waiting for money 6 work days. I was able to get money only after angry discussions with supporting personnel. After what I made second withdrawal request, to see if will be processed without "praying". I didn't get my money by 9-th working day. I asked live support about my withdrawal today to hear the "same old song":

http://i43.tinypic.com/15834o7.png

Hello! Your withdrawal was already processed. Please check your Webmoney purse.

 

[d4amenace]

I initiated a withdral on 4-5-2012.

My account info is MT4-PIM-60180. It was a withdrawal to my payoneer card which was issued by another broker but I had my liteforex account linked to it since payoneer does not allow clients to have more than 1 card.

Is it true that this withdrawal can take up to 2 weeks? (10 business days)

Please liteforex rep give me a response and a lead time on my withdrawal.

 

[Liza LiteForex]

I initiated a withdral on 4-5-2012.

My account info is MT4-PIM-60180. It was a withdrawal to my payoneer card which was issued by another broker but I had my liteforex account linked to it since payoneer does not allow clients to have more than 1 card.

Is it true that this withdrawal can take up to 2 weeks? (10 business days)

Please liteforex rep give me a response and a lead time on my withdrawal.

Hello! I've checked your withdrawal, it was already processed. You have applied for withdrawal on 06.04.2012, the withdrawal was processed on 5th business day. Please check your card balance.

 

[jtang]

Liteforex is not as good as previously whereby they will delay your withdrawal until end of the terms stated in agreement like 3 or 5 business working days.

My withdrawal has been 7 business working days now and they yet to process but always told the reason that the security department needs to verify the profile.

That is so called reason.

[Alexandr Vlassov]
07:24
Alexandr Vlassov
Hello! How can I help you?
[You]
07:25
You
I am a bit upset about liteforex. My affiliate commission is delayed for 6 *business days and today already 7 business day.
my affiliate account is 800095. What happened to my withdrawal and anything *wrong?
[Alexandr Vlassov]
07:25
Alexandr Vlassov
Unfortunately, your withdrawal request hasn't been done yet. Usually *the withdrawal requests from partner accounts are processed during 5 *working days. But at the moment the Security Department carries out the *additional checking of each customer due to the fact of the increase the *cases of fraud with the opening several profiles. That's why the *processing time of the withdrawals increases. Your withdrawal request will *be processed by all means and as soon as possible. We kindly ask you to *wait. We apologize for the inconvenience and hope for your understanding.
[You]
07:26
You
dont send me the standard answer.
look into it my withdrawal
there for sure you delay it with reason
if you can't pay me, tell me.
i will file case with forums
[Alexandr Vlassov]
07:27
Alexandr Vlassov
Kindly wait. Your funds will be immidiately withdraw as soon as your *profile has been checked.
[You]
07:27
You
why my previous withdrawals from trading account was done in 3 business *days and that time, my profile should be checked right?
why need to check again?

[Alexandr Vlassov]
07:28
Alexandr Vlassov
Security Department carries out the additional checking of EACH customer.
[You]
07:28
You
it is just a small amount of commission $220. If you think that is a *matter, it is ok
you have exceeded the term that 5 business days
[Alexandr Vlassov]
07:28
Alexandr Vlassov
Your funds will be immidiately withdraw as soon as your profile has been *checked.
[You]
07:29
You
and i will write this in forums about my situation
it is not a good sign to delay after the agreed term of 5 business days
[Alexandr Vlassov]
07:31
Alexandr Vlassov
I already have explained everything about reasons of the delay. Your funds *will be immidiately withdraw as soon as your profile has been checked.
[You]
07:31
You
it has exceeded 5 business days as situated in term
[Alexandr Vlassov]
07:32
Alexandr Vlassov
I already have explained everything about reasons of the delay. Also you *should know that transfer of funds can be extended by Company for the *period up to 14 working days in exceptional cases requiring verification of *compliance of trading and non-trading operations conducted by Clients with *the terms and conditions of the “Agreement on the system of quotation and *order of trading operations” and this agreement.
[You]
07:33
You
ok fine.
there is no reason for me to every day keep up chasing for $220 small *amount.
[Alexandr Vlassov]
07:34
Alexandr Vlassov
Your funds will be immidiately withdraw as soon as your profile has been *checked.
[You]
07:34
You
i will keep wait until your so call profile has been checked
and if i am still not satisfied about the service granted, i will make *perform official complaints towards regulators and forums
[Alexandr Vlassov]
07:36
Alexandr Vlassov
Please accept my sincere apologies,I am a specialist of financial chat and *I am not able to speed your request, I have contacted the specialist who is *processing withdrawal requests, she will send the money to your payment *system as soon as it possible but anyway you should wait for some time
[You]
07:37
You
i understand your situation that you do not have such authority to perform.
and thanks for contacting the speacialist and letting them know about my *dissatisfaction.
with this type of business model, you will fail in long run

 

[Liza LiteForex]

Liteforex is not as good as previously whereby they will delay your withdrawal until end of the terms stated in agreement like 3 or 5 business working days.

My withdrawal has been 7 business working days now and they yet to process but always told the reason that the security department needs to verify the profile.

Dear JTang,

I've checked your withdrawal. It was already processed on the 6th day after applying for withdrawal. According to regulations of our company, the withdrawals from affiliate accounts are done during 1-5 working days. In fact usually they are processed during 2-3 working days, but currently our Security Department is processing checkings of profiles of the clients due to many cases of frauds. That's why the withdrawal time might slightly increase. In your case the withdrawal was delayed by 1 working day. Please check your LibertyReserve purse, the money was already withdrawn.

Have a nice day!