Problem Pocket option

[I started trading on]

I started trading on the Pocket Option platform on June 1, 2026. I deposited around $1000 via my Skrill virtual bank card and had a 100% bonus. I started trading, and within ten days my profits reached $300,000. That's when the problem started. They asked for verification of my deposit card, which I did. I sent them a photo of the card several times along with my bank statement, but they refused. I sent them all the evidence, but they still refused. I asked them for help and to provide me with other verification methods, but they still refused. I have all the proof that they refused to release my profits. In the end, I deleted the account and it was delisted because the platform wouldn't allow withdrawals. I contacted several people claiming to be lawyers, but they are scammers. I don't trust anyone anymore.

 

[FxMaster]

I started trading on the Pocket Option platform on June 1, 2026. I deposited around $1000 via my Skrill virtual bank card and had a 100% bonus. I started trading, and within ten days my profits reached $300,000. That's when the problem started. They asked for verification of my deposit card, which I did. I sent them a photo of the card several times along with my bank statement, but they refused. I sent them all the evidence, but they still refused. I asked them for help and to provide me with other verification methods, but they still refused. I have all the proof that they refused to release my profits. In the end, I deleted the account and it was delisted because the platform wouldn't allow withdrawals. I contacted several people claiming to be lawyers, but they are scammers. I don't trust anyone anymore.

Let's start with adding your story as a review here https://www.forexpeacearmy.com/forex-reviews/14083/pocket-option-broker-binary
&
Could you please share most recent reply you received from them?

 

[I started trading on]

Let's start with adding your story as a review here https://www.forexpeacearmy.com/forex-reviews/14083/pocket-option-broker-binary
&
Could you please share most recent reply you received from them?

Attached.

 

[FxMaster]

Attached.

Can you share the recent reply from the company?

 

[I started trading on]

I sent them everything related to my deposit card and bank statement, but they insisted on refusing verification. Even the bank emailed me saying there was no name on the card, but it was on the bank statement, and they still refused. I asked for another option, even though the platform's policy allows for it if verification fails, and they still refused. So I deleted the account . This is the last email from them.

 

[FxMaster]

I sent them everything related to my deposit card and bank statement, but they insisted on refusing verification. Even the bank emailed me saying there was no name on the card, but it was on the bank statement, and they still refused. I asked for another option, even though the platform's policy allows for it if verification fails, and they still refused. So I deleted the account . This is the last email from them.

Steps to Follow to Draw Attention to Your Issue

Follow these steps to ensure your issue is addressed:

First, read this: Where to Complain if You've Been Scammed by a Forex Broker? (or crypto broker)

Then

Reach Out to the Broker

You will find their email and address here https://pocketoption.com/en/contacts/

Also, Share your story as a review https://www.forexpeacearmy.com/forex-reviews/14083/pocket-option-broker-binary

You can also contact the regulators mentioned below:

Is Pocket Option Regulated: Key Facts for Traders

Is Pocket Option regulated? Discover essential insights about this trading platform's oversight. Make informed decisions about your trading journey now.

pocketoption.com

You can also share your story on their social media pages mentioned below:

Facebook

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Pocket Option

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Seek Additional Guidance
If the issue remains unresolved, refer to the comprehensive guide provided by Pharaoh on holding companies accountable. You can read it Fighting Back Against Scam