Adam brown
Recruit
- Messages
- 11
I have had many issues with Ig so a long story begins.
I once showed an interest in Ig and was bugged buy there sale reps to open an account, I did this on there promised of support since a was a trader completely new to this. And didn't know what a was doing. There rep was really only interest was me funding the account, the one bit of advice the did give Me was regarding stops. Make sure I always use them they said and showed me how to. Then a few day later I wanted to open a trade on gold but was worried about the amount there spead opened over the week end when they were closed. They said the most the spead could open was 5pips from it standerd 0.5/1pips. Anyway I was happy with that and ajusted my stop. The follow Monday morning my trade in gold were shut and even more annoying the price was higher then when I went to sleep Friday night. So I looked in to what happened! Basically igs spead in gold had opened right up to well over the 5pips spread they claimed and stopped me out at a loss.
That morning I called them up complaining and of course there never in the wrong they explained under extreme circumstances the spead can open up to as much as 11pips on the weekend due to the volatility. I said that's funny because your spead opened 15pips to stop me out!!!! Anyway it was a lost cause and they just wasted interest and I lost aprox £1500, over the next few week/month I was playing a losing battle trying to recover my losses but, in the end after a bad trade descion in hp when it stopped me out on a market spike only 5pips into my stop I decided enough was enough at a loss of £15,000.
I once showed an interest in Ig and was bugged buy there sale reps to open an account, I did this on there promised of support since a was a trader completely new to this. And didn't know what a was doing. There rep was really only interest was me funding the account, the one bit of advice the did give Me was regarding stops. Make sure I always use them they said and showed me how to. Then a few day later I wanted to open a trade on gold but was worried about the amount there spead opened over the week end when they were closed. They said the most the spead could open was 5pips from it standerd 0.5/1pips. Anyway I was happy with that and ajusted my stop. The follow Monday morning my trade in gold were shut and even more annoying the price was higher then when I went to sleep Friday night. So I looked in to what happened! Basically igs spead in gold had opened right up to well over the 5pips spread they claimed and stopped me out at a loss.
That morning I called them up complaining and of course there never in the wrong they explained under extreme circumstances the spead can open up to as much as 11pips on the weekend due to the volatility. I said that's funny because your spead opened 15pips to stop me out!!!! Anyway it was a lost cause and they just wasted interest and I lost aprox £1500, over the next few week/month I was playing a losing battle trying to recover my losses but, in the end after a bad trade descion in hp when it stopped me out on a market spike only 5pips into my stop I decided enough was enough at a loss of £15,000.