i opened a buy stop for 1.33675 with trailing stop of 4 pips.
14:36:26 '57107': order was opened : #20021593 buy stop 1.00 EURUSD at 1.33675 sl: 0.00000 tp: 0.00000
but this order was opened at a price of 1.33728. which is 5.xx pips above this price and due to this bad execution this position is currently running in loss. i told this to constantinos he said he will investigate this and get me back, i even told him that i am not going to close this position and i want my money back.
if the order was hit on my price and i wouldnt have been able to close this position i would have gotten out on breakeven due to trailing stop. Seriously this is really bad execution.
i hope xemarkets will get this issue and imburse my money back.
14:36:26 '57107': order was opened : #20021593 buy stop 1.00 EURUSD at 1.33675 sl: 0.00000 tp: 0.00000
but this order was opened at a price of 1.33728. which is 5.xx pips above this price and due to this bad execution this position is currently running in loss. i told this to constantinos he said he will investigate this and get me back, i even told him that i am not going to close this position and i want my money back.
if the order was hit on my price and i wouldnt have been able to close this position i would have gotten out on breakeven due to trailing stop. Seriously this is really bad execution.
i hope xemarkets will get this issue and imburse my money back.