Broker Details
| Minimum Trade Size: | 0.01 |
|---|
| Maximum Leverage: | 400:1 |
|---|
| Minimum to Open Live: | $10 |
|---|
| Established: | 2012 |
| Address: | Apostolou Andrea Street 11, Hyper Tower, 5th Floor, 4007 Mesa Yeitonia, Limassol, Cyprus |
| Contact: | support@bdswiss.com, +44 2036705890 |
| Regional offices: | |
| Regulators: | CySEC #199/13, FSC Mauritius #C116016172, NFA #0486419 |
| Prohibited countries: |
| Trading platforms: | MT4, MT5, BDSwiss Mobile APP, BDSwiss WebTrader |
| Web Trading: | Yes |
| Mobile Trading: | Yes |
| ECN: | Yes |
| Currencies: | (50+) |
| Cryptocurrencies: | (20+) Bitcoin, Litecoin, Ethereum |
| CFD: | (250+) Gold, Silver, Stocks, Stock Indexes, Oil, Other Commodities |
| EAs/Robots: | Yes |
| News Spike Trading: | Yes |
| MAM: | Yes |
| PAMM: | Yes |
| Deposit Methods: | Bank Wire, VISA, MasterCard, AstroPay, Divepay, Dotpay, EPS, FasaPay, Giropay, Globe Pay, iDEAL, iSighthis, Maestro, Neteller, PayTrust88, PostePay, Rave, RPNPay, Skrill, SOFORT, Zotapay |
| Withdrawal Methods: | Bank Wire, VISA, MasterCard, Maestro |
BDSwiss.com profile provided by BDSwiss, Jun 19, 2019
Trade FX & CFDs with BDSwiss
Join a Club of More than 1,000,000 Traders - Support At BDSwiss, we support you throughout your trading journey, featuring multilingual helpdesks on a 24/5 basis, personal account managers, complimentary product walkthroughs and live market analysis by our seasoned analysts. Education - Education We believe in educating our clients and giving them all the tools they need to respond to an ever-evolving market. We offer educational resources to meet the needs of traders of all levels including in house live webinars, exclusive video courses, and daily market news. Innovation - Innovation We follow a strictly client-centric approach and aim to exceed your expectations. This is why we constantly invest in innovation and improve user experience by introducing native apps and platforms, new assets and unique features and tools!
Video
Your company video here? Contact ad sales
Sort by:
Traders Reviews
Withdraw issues
Service use: Live
Length of use: 0-3 Months
They will never process your withdraws. I have made my withdraw of around 283$ even I depsoit via btc . They said they can withdraw only via btc.. I have given enough documents to send the btc address to send the payment. After sending the documents no reply from them..when I chat with they said their is problem with process side for btc transactions and it's been 2 weeks now. They are not giving any alternative payment option. Later I have sene these review and every one having the common issue. But their reasons were different to speak with everything one. At last they hold my money
Dear Client,
Due to an unexpected technical issue, your withdrawal request has been delayed, you should receive the funds as soon as possible. We apologize for the inconvenience and thank you in advance for your understanding.
Best Regards,
The BDSwiss team
Due to an unexpected technical issue, your withdrawal request has been delayed, you should receive the funds as soon as possible. We apologize for the inconvenience and thank you in advance for your understanding.
Best Regards,
The BDSwiss team
Your Money is NOT Safe. No Exit. Slow Customer Service.
Service use: Other
Length of use: 3-6 Months
Your Money is NOT Safe. No Exit. Slow Customer Service.
TLDR; If you can't trust a brokerage with a small amount of money, how can you trust them with a large amount of money?
There is NO EXIT from this brokerage. Customer Service also took a month sometimes, to respond to my inquiries.
I withdrew my funds via wire-transfer in February of 2020. It is now July 2020 and I still have not received my money back.
STORY:
I made a small deposit of $1,000 USD using a credit card in May of 2019 to test out the Managed Accounts service. The managed account I tried didn't go so well, so in February of 2020 I decided to withdraw the remainder of my funds (~$400 USD).
My initial attempt failed due to some incorrect information. I made a second attempt 2 weeks later with my bank representative on the phone to make sure all information was input correctly.
After 1-month of not receiving my funds I contacted BDSwiss and they sent me a confirmation of the transfer. I then contacted my bank to investigate and apparently my bank rejected the transfer due to incorrect information being entered by BDSwiss on the wire transfer. The wire transfer was sent back to BD Swiss.
I went back to BDSwiss to inquire and after a month of no response and after further inquiry they told me they didn't have the money.
So 4 months after my wire transfer I am gathering documents from my bank to find out where my money is.
Mind you this is only $1,000 USD. It's not a large amount. But if you can't trust your brokerage with a small amount of money how can you trust them with a large amount of money?
I've honestly had it with their customer service. This business doesn't take your money seriously, so you should not take them seriously as a business and move on.
TLDR; If you can't trust a brokerage with a small amount of money, how can you trust them with a large amount of money?
There is NO EXIT from this brokerage. Customer Service also took a month sometimes, to respond to my inquiries.
I withdrew my funds via wire-transfer in February of 2020. It is now July 2020 and I still have not received my money back.
STORY:
I made a small deposit of $1,000 USD using a credit card in May of 2019 to test out the Managed Accounts service. The managed account I tried didn't go so well, so in February of 2020 I decided to withdraw the remainder of my funds (~$400 USD).
My initial attempt failed due to some incorrect information. I made a second attempt 2 weeks later with my bank representative on the phone to make sure all information was input correctly.
After 1-month of not receiving my funds I contacted BDSwiss and they sent me a confirmation of the transfer. I then contacted my bank to investigate and apparently my bank rejected the transfer due to incorrect information being entered by BDSwiss on the wire transfer. The wire transfer was sent back to BD Swiss.
I went back to BDSwiss to inquire and after a month of no response and after further inquiry they told me they didn't have the money.
So 4 months after my wire transfer I am gathering documents from my bank to find out where my money is.
Mind you this is only $1,000 USD. It's not a large amount. But if you can't trust your brokerage with a small amount of money how can you trust them with a large amount of money?
I've honestly had it with their customer service. This business doesn't take your money seriously, so you should not take them seriously as a business and move on.
Dear Chris,
BDSwiss considers and treats each request of its Clients with the highest importance.
Your withdrawal request proceeded successfully from our side. For your personalised and confidential information, please consult your email inbox.
Best Regards,
The BDSwiss team
BDSwiss considers and treats each request of its Clients with the highest importance.
Your withdrawal request proceeded successfully from our side. For your personalised and confidential information, please consult your email inbox.
Best Regards,
The BDSwiss team
Bad on processing withdraw
Service use: Live
Length of use: 0-3 Months
Dont use this broker. very bad on processing withdraw and doesnt reponse 100% on our questions. I recommend try other broker.
Dear Afif,
Please give us your client ID, so we can investigate your case further and provide you with details on this issue.
Kind regards,
The BDSwiss team
Please give us your client ID, so we can investigate your case further and provide you with details on this issue.
Kind regards,
The BDSwiss team
Delayed withdrawal
Service use: Live
Length of use: over 1 Year
This broker withdrawal takes up to a month, you can’t even see your money, they will approve your withdrawal, but you never get the money
Dear Eskimojr,
Please give us your client ID, so we can investigate your case further and provide you with details on this issue.
Kind regards,
The BDSwiss team
Please give us your client ID, so we can investigate your case further and provide you with details on this issue.
Kind regards,
The BDSwiss team
Awful broker
Service use: Live
Length of use: 3-6 Months
God, where to start.
Heinously high inactivity fees - holding funds despite withdrawal requests, just so they can apply additional inactivity fees.
Having the requested documentation for over 2 weeks, and still holding funds.
Reporting my Trust Pilot review as being a "fake" review, despite knowing I'm a legitimate dissatisfied customer.
Complete sham of a broker, avoid these cleverly constructed, lazy con artists.
Tonnes of better brokers.
Heinously high inactivity fees - holding funds despite withdrawal requests, just so they can apply additional inactivity fees.
Having the requested documentation for over 2 weeks, and still holding funds.
Reporting my Trust Pilot review as being a "fake" review, despite knowing I'm a legitimate dissatisfied customer.
Complete sham of a broker, avoid these cleverly constructed, lazy con artists.
Tonnes of better brokers.
Dear Client,
The execution of withdrawal requests and the inactivity fees are two different questions for which the rules are clearly defined in our Terms and Conditions accessible at www.bdswiss.com.
You have also received information regarding your requests on your registered email address.
However, we invite you to send your clarification request directly to support@bdswiss.com so that a personal and accurate response can be provided.
Looking forward to assisting you.
All the best,
The BDSwiss team
The execution of withdrawal requests and the inactivity fees are two different questions for which the rules are clearly defined in our Terms and Conditions accessible at www.bdswiss.com.
You have also received information regarding your requests on your registered email address.
However, we invite you to send your clarification request directly to support@bdswiss.com so that a personal and accurate response can be provided.
Looking forward to assisting you.
All the best,
The BDSwiss team
Be aware - Easy to deposit funds, IMPOSSIBLE to withdraw them
Service use: Live
Length of use: 0-3 Months
This coming from a newbie
On the 5th Of May 2020, I deposited funds into my account. On the evening of the 5th of May 2020, after having thought it through and having second thoughts about trading, I decided it would be best to withdraw the funds, and continue life as normal, not being a trader.
This is where the problems started.
on the 21st of May (17 Days, 13 Business days after withdraw request) I sent a mail to funding@bdswiss.com - on the afternoon of the 21st, I received a reply stating that it would take up to 20 days for the payment processor to process the refund and would supply the ARN when they receive it (claiming it takes up to receive it)
Friday 29 May 2020: 7 days After requesting the ARN, I was told the withdraw request had been processed by BDSwiss, however they failed to provide an ARN reference number
After varies attempts via mail and Live Chat, we arrive at today, 05/06/2020, a full month after requesting the original withdraw, and I am still without my funds, or an ARN reference to track them!
what is this company? A huge scam???
A am at my wits end with BDSwiss, And am unsure how proceed to get my money from them...
On the 5th Of May 2020, I deposited funds into my account. On the evening of the 5th of May 2020, after having thought it through and having second thoughts about trading, I decided it would be best to withdraw the funds, and continue life as normal, not being a trader.
This is where the problems started.
on the 21st of May (17 Days, 13 Business days after withdraw request) I sent a mail to funding@bdswiss.com - on the afternoon of the 21st, I received a reply stating that it would take up to 20 days for the payment processor to process the refund and would supply the ARN when they receive it (claiming it takes up to receive it)
Friday 29 May 2020: 7 days After requesting the ARN, I was told the withdraw request had been processed by BDSwiss, however they failed to provide an ARN reference number
After varies attempts via mail and Live Chat, we arrive at today, 05/06/2020, a full month after requesting the original withdraw, and I am still without my funds, or an ARN reference to track them!
what is this company? A huge scam???
A am at my wits end with BDSwiss, And am unsure how proceed to get my money from them...
1 trader has found this review helpful
Dear PJGardenert,
We are facing difficulties with the Intermediary Service Provider. We are sorry for the inconvenience. Kindly note, this problem is being resolved.
In the meantime, kindly consult your emails to opt for the alternative solution of your choice. Looking forward to assisting you.
Best Regards,
The BDSwiss team
We are facing difficulties with the Intermediary Service Provider. We are sorry for the inconvenience. Kindly note, this problem is being resolved.
In the meantime, kindly consult your emails to opt for the alternative solution of your choice. Looking forward to assisting you.
Best Regards,
The BDSwiss team
Bank wire finally received
Service use: Live
Length of use: over 1 Year
I finally received the bank wire for EUR 9,500 after multiple phone calls with support. It took 16 days all included, I believe they encountered a genuine mistake with EUR bank wire as all other withdrawal methods and GBP wire have been smooth so far.
May 29, 2020 - No Rating So far I had a good experience with BDSwiss because Skrill/Neteller withdrawals have been processed smoothly. But I made a bank withdrawal request for EUR 9,500 on 18/5/2020 and I haven't received the funds yet. I am currently liaising with support and funding to sort it out and I will keep the FPA community posted to see if the broker is solid or if it is insolvent.
Reply by BDSwiss submitted Jun 2, 2020 Dear Olivier C.,
Unfortunately there was an issue with your withdrawal which has caused a delay, however this has now been solved. You should receive the funds within the specified time-frame. Thank you for your patience!
All the best,
The BDSwiss team
May 29, 2020 - No Rating So far I had a good experience with BDSwiss because Skrill/Neteller withdrawals have been processed smoothly. But I made a bank withdrawal request for EUR 9,500 on 18/5/2020 and I haven't received the funds yet. I am currently liaising with support and funding to sort it out and I will keep the FPA community posted to see if the broker is solid or if it is insolvent.
Reply by BDSwiss submitted Jun 2, 2020 Dear Olivier C.,
Unfortunately there was an issue with your withdrawal which has caused a delay, however this has now been solved. You should receive the funds within the specified time-frame. Thank you for your patience!
All the best,
The BDSwiss team
Dear Olivier,
Thank you for updating your review here, we really appreciate this!
All the best,
The BDSwiss team
Thank you for updating your review here, we really appreciate this!
All the best,
The BDSwiss team
The worst broker who is scamming off clients
Service use: Live
Length of use: 0-3 Months
Hi. I have created an account with BDSwiss on 8th May 2020 and made a deposit of 250 EUR. Before I have created an account I have Chat with the customer support how long a withdrawal takes and how long the withdrawal time is. They told me that often the withdrawal is approved on the same day and processed then. When it´s approved it can take up to 5 working days the funds to reach my Bank account. But the timeframe would be in ,,extreme situations". I have requested a withdrawal on 8th May 2020 for 250 EUR and provided all documents that BDSwiss wanted. Also I have provided them the necessary deposit confirmation from my Online Banking. The withdrawal was confirmed and I have waited for 5 working days to reach the funds my Bank account. When I dont got the funds after 5 working days I have decided to contact the live support on the Website. They told me that I should get the Money ,,today" or ,,Sir wait 2 days you will get it for sure". Otherwise the Funding Department will give me a SWIFT copy that my Bank can care about this Incoming payment. I dont got anything to them so I started to contact them on a daily base and there was no help. They wrote me everytime the same stuff that I should be Patient and stuff like that. The e-mails on ,,BackOffice@bdswiss.com" , ,,Funding@Bdswiss.com" and so on were unanswered. They just tell me ,,that they are working" but there is no document or timeframe or other stuff which really helps me.
My advise is to stay away from them !
My advise is to stay away from them !
Dear Valibaba,
Due to procedures and checks run from the intermediary bank, there was a delay with your payment. The relevant department is aware of the case and already dealing with this. We apologize for the inconvenience caused.
All the best,
The BDSwiss team
Due to procedures and checks run from the intermediary bank, there was a delay with your payment. The relevant department is aware of the case and already dealing with this. We apologize for the inconvenience caused.
All the best,
The BDSwiss team
Hello
Service use: Live
Length of use: 3-6 Months
I made a withdrawal of $200 on the 22nd of April,2020 from My BDSWISS live account,I got a reference receipt from RAVE(Payment Handler of BDSWISS) on the 23rd of April,2020 and I was told it will take up to 10-15 business working days to reflect on my card but I didn’t get any money from RAVE up till now that I made this review and today will make it 18th Business Working Days,I sent multiple emails to their backoffice,funding@bdswiss.com and I even called them they told me the money is no more in their custody that it’s from RAVE,I chatted with their support later the night and I was told it has been sent to my card,that I should contact my bank,I called my bank and they verified no money was sent I should contact my broker,up till now that I’m writing this review they are yet to send me my money and I’m praying they send it because it’s really frustrating...I have the prove of all the emails and the reference receipt I can add as attachment here for y’all to see.
Dear Ibroboss,
Please give us your client ID, so we can investigate your case further and provide you with details on this issue.
Kind regards,
The BDSwiss team
Please give us your client ID, so we can investigate your case further and provide you with details on this issue.
Kind regards,
The BDSwiss team
Sort by:
Frequently Asked Questions
Can I trust BDSwiss?
The best way to answer this question is to read the unbiased traders reviews on ForexPeaceArmy. https://www.forexpeacearmy.com/forex-reviews/9876/bdswiss-forex-brokers.
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we'd recommend to check recent BD Swiss community discussions: https://www.forexpeacearmy.com/community/tags/bdswiss/
Is BDSwiss a good broker?
Unbiased traders reviews on ForexPeaceArmy is the best way to answer if BDSwiss is a good broker. https://www.forexpeacearmy.com/forex-reviews/9876/bdswiss-forex-brokers.
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we'd recommend to check recent BD Swiss community discussions: https://www.forexpeacearmy.com/community/tags/bdswiss/
Is BDSwiss regulated?
BDSwiss Group is regulated in three countries, holds the following regulatory licenses.
- Cyprus: Cyprus Securities and Exchange Commission (CySEC),199/13
- Mauritius: Financial Services Commission(FSC) Mauritius, C116016172
- United States: National Futures Association(NFA), 0486419
What is BDSwiss leverage?
BDSwiss offers leverage up to 500:1 for all available accounts.
What is BDSwiss?
BDSwiss is an online forex broker. BDSwiss offers a number of assets to be traded on MetaTrader 4, MetaTrader 5, BDSwiss webtrader and its mobile app.
Assets including:
- Forex pairs
- Indices
- Equities
- Commodities
- Cryptocurrencies
General Information
BD Swiss has been operating in the retail forex market since 2012.BD Swiss is headquartered at Apostolou Andrea Street 11, Hyper Tower, 5th Floor, 4007 Mesa Yeitonia, Limassol, Cyprus. The company can be reached by email at support@bdswiss.com or via phone at +44 2036705890.
BD Swiss also has regional offices in Germany and Mauritius.
Regulation
BDSwiss is regulated in Cyprus by the Cyprus Securities and Exchange Commission (CySEC #199/13), in Mauritius by the FSC of Mauritius (FSC #C116016172), and in the USA by the National Futures Association (NFA #0486419).Accepted and Excluded Countries
BDSwiss.com does NOT offer forex trading services to clients in the USA. BD Swiss does not accept clients from Belgium, Canada, Cyprus, the Democratic Republic of Congo, Eritria, Finland, India, Japan, Libya, Lithuania, Malaysia, Netherlands, North Korea, Somalia, South Africa, Sudan, and the United States.Platforms and Trading Styles.
Trading platforms offered for forex trading by BD Swiss include MT4, MT5, the BDSwiss Mobile App, and BD Swiss webtrader.Trading styles accepted by BD Swiss include EA/Robots, News Spike Trading.
BD Swiss offers MAM accounts and PAMM accounts for its customers.
Account Information and Markets Offered
- The minimum trade size offered by BD Swiss is 0.01 lots.
- The maximum available leverage offered to clients is 400:1 for some currency pairs.
- The minimum deposit to open a live account is $10.
Trading instruments available for BDSwiss clients include
- 50+ forex currency pairs
- Bitcoin, Litecoin, Etherium, other cryptocurrencies
- Gold, Silver, Stocks, Stock Indexes, Oil, and Other Commodities
Deposit and withdrawal methods
Deposit methods available for clients of BDSwiss include Bank Wire, VISA, MasterCard, AstroPay, Divepay, Dotpay, EPS, FasaPay, Giropay, Globe Pay, iDEAL, iSighthis, Maestro, Neteller, PayTrust88, PostePay, Rave, RPNPay, Skrill, SOFORT, and ZotapayWithdrawal methods for BD Swiss customers include Bank Wire, VISA, MasterCard, and Maestro. Please be aware that deposit and withdrawal methods may vary over time. Not all methods may be available in all countries. Please check with BDSwiss.com’s support or visit their website for the most up to date information on available deposit and withdrawal options which are usable for your account.
Service use: Live
Length of use: 0-3 Months
Please give us your client ID, so we can investigate your case further and provide you with details on this issue.
Kind regards,
The BDSwiss team