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Avatrade deposit scam.

Discussion in 'Scam Alerts' started by jerseytrader, Jun 7, 2017.

  1. jerseytrader

    jerseytrader Recruit

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    My account manager is Shamira Benjamin. They offer you all kinds of bonus. After you make a neteller deposit the customer service will ignore you and not update you of your deposit status. I've been waiting 3 days for their reply. My neteller deposit is still not on my account. Customer service will not answer your queries. Avatrade is a scam.
     
  2. jerseytrader

    jerseytrader Recruit

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    where do i file a complaint and how do I get the money that I deposited.
     
  3. FxMaster

    FxMaster Lt. Colonel

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    Few steps that you must follow to draw their attention to your issue,
    Follow the suggested steps below:

    If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
    Go to their website and invite them to here via Live Chat
    Invite them to join this thread via email (Send an email to every possible address).

    You will find their email and address here http://www.avatrade.com/about-avatrade/contact-us

    Also, Share your story as a review http://www.forexpeacearmy.com/forex-reviews/539/www.avatrade.com

    You can also share your story on their social media pages mentioned below:

    https://plus.google.com/+avatrade

    https://twitter.com/AvaTrade/

    https://www.youtube.com/user/AvaTradeTV

    https://www.facebook.com/Avatrade


    Note: Don’t forget to update your review/s when you got solution of your problem, Best Of Luck
     
  4. AvaTrade

    AvaTrade avatrade.com Representative

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    Hi jerseytrader, Thank you for you comment. We have looked into your issue and found that you had sent a request to cancel you deposit before it was credited to your account. AvaTrade respected your request and did not deposit your funds into your account. Please take a look at your Neteller account where you will see that the funds were never deducted.
    I also see that Shamira was not available on Tuesday and our customer support team responded to all your emails.

    Please let us know if you have any further questions.

    Best of Luck!
    AvaTrade
     
  5. zhang

    zhang Recruit

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    I requested withdraw for 1 week already but still havnt received my money back...the customer service phone line always busy,,,no one picked up...this is very BAD...All other platfroms refunded my money within 48 hours...Live chat is not available either...
     
  6. FxMaster

    FxMaster Lt. Colonel

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    Open a new thread in scam folder along with the details of your problem you have shared here.
     
  7. AvaTrade

    AvaTrade avatrade.com Representative

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    Hello Zhang, We saw the email you have sent us. We will look into your account and will get back to you after the weekend. Thank you
     
  8. RahmanSL

    RahmanSL Major

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    Contact Neteller and give them a report on your problem.
    I don;t know Neteller but some years back when I use Paypal to deposit money to some service provider and I was not happy with the service as advertised and asked for a refund, I contacted Paypal and they helped me to get my money back (reported here somewhere in FPA).

    Good luck!
     
  9. AvaTrade

    AvaTrade avatrade.com Representative

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    Hello, we have sent you an email about that.
    Thank you!
     
  10. zhang

    zhang Recruit

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    Hi, I received your email and I replied already. please reply my emails ASAP, I tried to call many times today and again, no one picked up calls...
     

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