One of the worst companies where the platform is frozen for a long time to stop the work of the Expert. After the deal is opened, the server stops working completely with an Internet connection signal, so the dealer knows that the deal is still working. But in fact the platform is completely frozen.
I spoke to customer service but did not get the excuse that the problem was on the site !!!
I Screen capture the conversation on 21/03/2017.
I also Screen capture trading directly with the screen capture program and will upload it to YouTube and place the link.
Unfortunately, I was relying on the majority of my trading on trailing stop but the company was manipulating the platform so that the trailing stop is not implemented. As well as disable the operation of automated trading.
My account No. 17109811
I uploaded the live video to the manipulation process on YouTube. Attachment link.
Attached picture of the mail sent to the company.
https://drive.google.com/open?id=0B3...Go2U3RCc2draW8
I spoke to customer service but did not get the excuse that the problem was on the site !!!
I Screen capture the conversation on 21/03/2017.
I also Screen capture trading directly with the screen capture program and will upload it to YouTube and place the link.
Unfortunately, I was relying on the majority of my trading on trailing stop but the company was manipulating the platform so that the trailing stop is not implemented. As well as disable the operation of automated trading.
My account No. 17109811
I uploaded the live video to the manipulation process on YouTube. Attachment link.
Attached picture of the mail sent to the company.
https://drive.google.com/open?id=0B3...Go2U3RCc2draW8