Dhanushka Sandaruwan
Private
- Messages
- 27
Original FPA Traders Court Submission:
I am submitting the case against: www.forex-swiss.com
My Case is: Dear Sir/Madam,
Name - Dhanushka Sandaruwan Amarasena
Address - No: 123/1, Borukgamuwa Western, Pallewela, Sri Lanka
Scammed broker - FXCH (forex-swiss.com)
FXCH live account number - 6573
I am writing this message to inform clear forex scam of a broker. it's FXCH (forex-swiss.com). I was scammed by FXCH. I deposited 2000$ in FXCH. these are my FXCH live account details.
Login: 6573
Password: XXXXXXXX
Investor Password: 5otvkzG
I used an EA scalper to trade in FXCH. before I deposit I asked them , they allow or no EA scalping. they allowed me for EA scalping. then I deposited 100$ for testing. and testing period ended with 21% profit. it made 21$. so my EA worked very well on their MT4 platform.
then I made rest 1900$. because they disabled trading of my small account. after the deposit they have given me bonus 2000$. but they didn't allow me to trade with 1 lot size. minimum trading lot size was 5. but that was not the agreement. it happened in Feb 06th.
they promised me to trade with 1 lot as the mininum lot size. but then didn't allow me to trade with 1 lot size, and they allowed me to trade in 5 lot size as the minimal.
I started trading at 8:49 server time. I turned on Auto Trading. maybe 5 seconds, it opened a sell trade in GBP/USD. my EA always generates an arrowhead at the starting position. so it's as this.
#6199241 sell 5.00 GBPUSD at 1.3844
but as the account history, trade has been opened at 1.3829. by 15 pips down. as this.
6199241 2018.02.06 08:49:49 sell 5.00 gbpusd 1.3829 0.0000 0.0000 2018.02.06 08:50:28 1.3848 0.00 0.00 0.00 -1 425.00
it can never happen. because I have configured my EA to open trades at maximum spread. they have cheated 15 pips. it closed with -1425$.
then opened the second trade. it's as this.
#6199246 sell 5.00 EURUSD at 1.2329
but in they have opened the trade at 1.2314. as this
6199246 2018.02.06 08:50:28 sell 5.00 eurusd 1.2314 0.0000 0.0000 2018.02.06 08:50:28 1.2334 0.00 0.00 0.00 -2 000.00
but the real opening position is 1.2329. the biggest problem is , there is no any candle has touched 1.2314 at that time. so how it happened? never happened. it lost 2000$ and it totally stopped trading in my live account.
I have attached all screenshots with this mail. and I can send the EA if you require it to check. and I have attached a video evidence to confirm that this is a scam. I have all emails they send me. I can also forward them. they have stopped sending me emails. they told me that this is a mistake of my EA. but it's not .
please help me to get my money back from this scam broker FXCH. they are totally a scam broker. if any further information are needed to resolve this problem I can provide them any time.
I am waiting for a response.
thanks
New thread in the Scam Alerts Folder:
Review is submitted by Submit a complaint against FXCH Forex broker on 02/16/18
The company was first contacted about the issue on 02/06/18 the last contact was on 03/12/18
Details: Dear Sir,
We have noticed that you start send fraud complaints and treats against our company.
If you do not stop this type of activity we will have to submit a petition of detecting a potential illegal Forex electronic activity aimed at fraud activity with corresponding government organizations responsible for electronic crime on the territory . We have your photo ID, address and tons of email sent to us as a proof.
Also we have all logs for your illegal activity, which contains all information including IP addresses that the activity was performed from. Besides we will have to contact your Internet Service Provider (ISP) and notify them about the illegal activity performed from the area of their responsibility. Even more: we will inform all Forex brokers community about your treats in order to ad you to black list and suspend all your further Forex activity.
Company representatives' emails: Customer support department<customersupport@forex-swiss.com>
Accounts support department<accounts@forex-swiss.com>
Introducing Broker department<ib@forex-swiss.com>
Technical Support department<support@forex-swiss.com>
Payments department<payments@forex-swiss.com>
I am submitting the case against: www.forex-swiss.com
My Case is: Dear Sir/Madam,
Name - Dhanushka Sandaruwan Amarasena
Address - No: 123/1, Borukgamuwa Western, Pallewela, Sri Lanka
Scammed broker - FXCH (forex-swiss.com)
FXCH live account number - 6573
I am writing this message to inform clear forex scam of a broker. it's FXCH (forex-swiss.com). I was scammed by FXCH. I deposited 2000$ in FXCH. these are my FXCH live account details.
Login: 6573
Password: XXXXXXXX
Investor Password: 5otvkzG
I used an EA scalper to trade in FXCH. before I deposit I asked them , they allow or no EA scalping. they allowed me for EA scalping. then I deposited 100$ for testing. and testing period ended with 21% profit. it made 21$. so my EA worked very well on their MT4 platform.
then I made rest 1900$. because they disabled trading of my small account. after the deposit they have given me bonus 2000$. but they didn't allow me to trade with 1 lot size. minimum trading lot size was 5. but that was not the agreement. it happened in Feb 06th.
they promised me to trade with 1 lot as the mininum lot size. but then didn't allow me to trade with 1 lot size, and they allowed me to trade in 5 lot size as the minimal.
I started trading at 8:49 server time. I turned on Auto Trading. maybe 5 seconds, it opened a sell trade in GBP/USD. my EA always generates an arrowhead at the starting position. so it's as this.
#6199241 sell 5.00 GBPUSD at 1.3844
but as the account history, trade has been opened at 1.3829. by 15 pips down. as this.
6199241 2018.02.06 08:49:49 sell 5.00 gbpusd 1.3829 0.0000 0.0000 2018.02.06 08:50:28 1.3848 0.00 0.00 0.00 -1 425.00
it can never happen. because I have configured my EA to open trades at maximum spread. they have cheated 15 pips. it closed with -1425$.
then opened the second trade. it's as this.
#6199246 sell 5.00 EURUSD at 1.2329
but in they have opened the trade at 1.2314. as this
6199246 2018.02.06 08:50:28 sell 5.00 eurusd 1.2314 0.0000 0.0000 2018.02.06 08:50:28 1.2334 0.00 0.00 0.00 -2 000.00
but the real opening position is 1.2329. the biggest problem is , there is no any candle has touched 1.2314 at that time. so how it happened? never happened. it lost 2000$ and it totally stopped trading in my live account.
I have attached all screenshots with this mail. and I can send the EA if you require it to check. and I have attached a video evidence to confirm that this is a scam. I have all emails they send me. I can also forward them. they have stopped sending me emails. they told me that this is a mistake of my EA. but it's not .
please help me to get my money back from this scam broker FXCH. they are totally a scam broker. if any further information are needed to resolve this problem I can provide them any time.
I am waiting for a response.
thanks
New thread in the Scam Alerts Folder:
Review is submitted by Submit a complaint against FXCH Forex broker on 02/16/18
The company was first contacted about the issue on 02/06/18 the last contact was on 03/12/18
Details: Dear Sir,
We have noticed that you start send fraud complaints and treats against our company.
If you do not stop this type of activity we will have to submit a petition of detecting a potential illegal Forex electronic activity aimed at fraud activity with corresponding government organizations responsible for electronic crime on the territory . We have your photo ID, address and tons of email sent to us as a proof.
Also we have all logs for your illegal activity, which contains all information including IP addresses that the activity was performed from. Besides we will have to contact your Internet Service Provider (ISP) and notify them about the illegal activity performed from the area of their responsibility. Even more: we will inform all Forex brokers community about your treats in order to ad you to black list and suspend all your further Forex activity.
Company representatives' emails: Customer support department<customersupport@forex-swiss.com>
Accounts support department<accounts@forex-swiss.com>
Introducing Broker department<ib@forex-swiss.com>
Technical Support department<support@forex-swiss.com>
Payments department<payments@forex-swiss.com>