Try to attach more details , if possible screenshot with account number details. All online brokers are money makers. At that time UFX wasn't ready to counter your trade and deleted your profit. If you would loss in such trade they wouldn't delete it for sure. I am curious ..how much you deposited in your account? $7571 profits in a single trade Imao . These brokers obtained cheating public licence from moron authorities. Try to trade directly with Bank . Be it in your country or overseas or CFTC approved USA brokers.
""DearMr. _______ ,
In reply to your e-mail received on the 29th of October 2015 we are forwarding to you attached to this e-mail the complaint submission form, which you have to print it and fill it according to the general information found on the first page of the form.
The Complaint Form can be submitted by e-mail and must beaccompanied by a receipt of payment of the fee of twenty euro (€20).
If you have anyquestions when completing your application please do not hesitate to contact the Financial Ombudsman Office for any further clarifications, office phone number +357 22848900
Financial Ombudsman Office""
This is their answer - first pay 20 EUR then they will see...