The Financial Ombudsman has very little meaning or nothing at all. See this decision which Banc de Binary are simply ignoring and I don't get reimbursed without going to the court.
Investor protection in Cyprus is a big shame for EU and Israel too.
Sound like they want to scam you,don't deal with them and i never heard about Thomas Mathis from Cyprus legal service.Try to contact Winchargeback again,they handle more than 30 cases per/month,i think you in quejust wonder; I am a newbee and have to ask someone in this forum
I am one of the persons that have been stupid enough to put some investments into Optionrally.eu.
I have tried to get help from the Winchargback lawyers, with no results.
I while ago a person called on my phone saying he was representing Cyprus Legal services, Thomas Mathis.
I said they had every proof needed to get my investments back to me, and that they have found an account with 25 millions Euro in a hidden acount in A Cyprus bank.
Thomas Mathis is delivering my docs to the liqidator who will translate all proofs to Greek language and give theese proofs to a judge.
They say everything is already payd for and you just have to pay for translating and paperwork.
Now I have been fooled before and are afraid this is also some tricks from a criminal person or company.
Have anyone heared about this person, ore Cyprus legal services ? I just wonder ?
...I have been recently corresponding with the Financial Ombudsman regarding an offending brokerage in Cyprus. Yes I initially forwarded emails to CYSEC but soon discovered as stated on the website that the Financial Ombudsman should be sought for client restitution & CYSEC conducted a supervisory mandate as a regulator. I have as yet to begin a thread on my broker in the Scam Alerts Folder. The financial ombudsman requires in addition to the 20 EUR fee that the CIF one is complaining about acknowledges receipt of your complaint by providing you with a Unique Reference Number. Matters cannot be pursued further without both requirements being fulfilled. As it is in my particular case my CIF has chosen to make only investigative phone calls or communicate via SKYPE/text only. Personnel involved have not responded to my emails & requests for this U.R.N. hence I have no other option but to follow through now with FPA procedure which I am truly grateful for.""DearMr. _______ ,
In reply to your e-mail received on the 29th of October 2015 we are forwarding to you attached to this e-mail the complaint submission form, which you have to print it and fill it according to the general information found on the first page of the form.
The Complaint Form can be submitted by e-mail and must beaccompanied by a receipt of payment of the fee of twenty euro (€20).
If you have anyquestions when completing your application please do not hesitate to contact the Financial Ombudsman Office for any further clarifications, office phone number +357 22848900
Financial Ombudsman Office""
This is their answer - first pay 20 EUR then they will see...