CoinBase portfolio

Tony Stark

Recruit
Messages
22
invite-opc.png
The OP has invited the company to this discussion on Nov 9, 2020 at 5:13 AM
 

Tony Stark

Recruit
Messages
22
Fellow traders i need urgent help, is it fair for Coinbase to have me locked out of my account, ignoring the email ticket but replying only in DM on twitter and keeping me waiting already for 11 days now because of my 2fa problem of me trying to submit my new cell number & thats all.
 

FxMaster

Lt. Colonel
Messages
10,376
Fellow traders i need urgent help, is it fair for Coinbase to have me locked out of my account, ignoring the email ticket but replying only in DM on twitter and keeping me waiting already for 11 days now because of my 2fa problem of me trying to submit my new cell number & thats all.
It's not fair at all my brother :(
 

marco_mmbiz

Sergeant
Messages
193
Fellow traders i need urgent help, is it fair for Coinbase to have me locked out of my account, ignoring the email ticket but replying only in DM on twitter and keeping me waiting already for 11 days now because of my 2fa problem of me trying to submit my new cell number & thats all.
You should stop using different contacts with any company you're dealing with. It's always best to only use one email and/or support channel. I know of some friends who also had to wait ages for Coinbase replying to their messages. But they'll definitely reply if you don't "spam" them with all your little problems. You need to be veery patient with Coinbase (as it seems their support team is still not big enough for the number of clients they're already dealing with every single day).
 

Colin Lewis

Private, 1st Class
Messages
47
You should stop using different contacts with any company you're dealing with. It's always best to only use one email and/or support channel. I know of some friends who also had to wait ages for Coinbase replying to their messages. But they'll definitely reply if you don't "spam" them with all your little problems. You need to be veery patient with Coinbase (as it seems their support team is still not big enough for the number of clients they're already dealing with every single day).
I think this is somewhere along the lines of correct. Due to the size I could imagine real issues like this get lost in support chain with so many clients asking questions
 

Tony Stark

Recruit
Messages
22
why would the size be small if this is the heavy weight class of boxing, this is a Billion dollar company

The definition of Insanity is doing the same thing over and over again and expecting different results.
The definition of Naive is not expecting much from someone that holds your money.

being a Billion dollar company; they shouldn't be short staff & their sole purpose as a company is to be responsible with peoples money. Its like cutting lack to the engineers that create air bags, it doesn't matter if I brought a Honda civic "example for my case being smaller than others", its their sole purpose to be on top of all air bags. The things in life that you don't mess with is peoples lives, family and money; if you cut lack on these categories, your just a Naive person.


no offense to anyone and not calling anyone naive directly or indirectly
I'm just being proactive; in a company I entrusted the use of the purchasing of financial assets and is our bank account as traders.

sincerely
 

Pharaoh

Colonel
Messages
20,070
If a company owes you money and won't pay, it's not the amount of money taken or the amount of money the company processes that matters

Someone who steals $100 and someone who steals $1,000,000 are both covered under the same word - thief.

If a company has 10,001 customers and won't pay money legitimately owed to 1 of them, the claim of "We have 10,000 happy clients who never had a problem." does not mean there is no problem. Otherwise, any accused murderer could claim innocence by pointing out that there are dozens of living people inside the courtroom that he obviously didn't kill. Instead, the company needs to step up and fix the problem the client is having.

BTW - you might want to submit a review here - www.forexpeacearmy.com/forex-reviews/14379/coinbase
 

marco_mmbiz

Sergeant
Messages
193
why would the size be small if this is the heavy weight class of boxing, this is a Billion dollar company

The definition of Insanity is doing the same thing over and over again and expecting different results.
The definition of Naive is not expecting much from someone that holds your money.

being a Billion dollar company; they shouldn't be short staff & their sole purpose as a company is to be responsible with peoples money. Its like cutting lack to the engineers that create air bags, it doesn't matter if I brought a Honda civic "example for my case being smaller than others", its their sole purpose to be on top of all air bags. The things in life that you don't mess with is peoples lives, family and money; if you cut lack on these categories, your just a Naive person.


no offense to anyone and not calling anyone naive directly or indirectly
I'm just being proactive; in a company I entrusted the use of the purchasing of financial assets and is our bank account as traders.

sincerely
Btw.: In Coinbase's latest T&C's it says the following:

"APPENDICES

Appendix 1 : PROHIBITED USE, PROHIBITED BUSINESSES AND CONDITIONAL USE

1. Prohibited Use. You may not use your Coinbase Account to engage in the following categories of activity ("Prohibited Uses"). The specific types of use listed below are representative, but not exhaustive. If you are uncertain as to whether or not your use of Coinbase Services or the Coinbase Platform involves a Prohibited Use or have questions about how these requirements apply to you, please submit a support request at: https://help.coinbase.com.
By opening a Coinbase Account, you represent and warrant that you will not use your Coinbase Account, any Coinbase Services and/or the Coinbase Platform to do any of the following:

(A) Unlawful Activity: Activity which would violate, or assist in violation of, any law, statute, ordinance, or regulation or sanctions programs administered in the countries where Coinbase conducts business, including but not limited to regulatory regimes administered by the U.S. Department of Treasury's Office of Foreign Assets Control ("OFAC"), or which would involve proceeds of any unlawful activity; publish, distribute or disseminate any unlawful material or information.

(B) Abusive Activity: Actions which impose an unreasonable or disproportionately large load on our infrastructure, or detrimentally interfere with, intercept, or expropriate any system, data, or information; transmit or upload any material to the Site that contains viruses, trojan horses, worms, or any other harmful or deleterious programs; attempt to gain unauthorised access to the Site, other Coinbase Accounts, computer systems or networks connected to the Site, through password mining or any other means; use Coinbase Account information of another party to access or use the Site, except in the case of specific merchants and / or applications which are specifically authorised by a user to access such user's Coinbase Account and information; or transfer your account access or rights to your account to a third party, unless by operation of law or with the express permission of Coinbase.

(C) Abuse Other Users: Interfere with another individual's or entity's access to or use of any Coinbase Services; defame, abuse, extort, harass, stalk, threaten or otherwise violate or infringe the legal rights (such as, but not limited to, rights of privacy, publicity and intellectual property) of others; incite, threaten, facilitate, promote, or encourage hate, racial intolerance, or violent acts against others; harvest or otherwise collect information from the Site about others, including without limitation email addresses, without proper consent.

(D) Fraud: Activity which operates to defraud Coinbase, Coinbase users, or any other person; provide any false, inaccurate, or misleading information to Coinbase.

(E) Gambling: Lotteries; bidding fee auctions; sports forecasting or odds making; fantasy sports leagues with cash prizes; internet gaming; contests; sweepstakes; games of chance.

(F) Intellectual Property Infringement: Engage in transactions involving items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the law, including but not limited to sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorisation from the rights holder; use of Coinbase intellectual property, name, or logo, including use of Coinbase trade or service marks, without express consent from Coinbase or in a manner that otherwise harms Coinbase or the Coinbase brand; any action that implies an untrue endorsement by or affiliation with Coinbase.

2. Prohibited Businesses.
In addition to the Prohibited Uses described above, the following categories of businesses, business practices, and sale items are barred from being carried out using Coinbase Services or the Coinbase Platform ("Prohibited Businesses"). Most Prohibited Businesses categories are imposed by card network rules or the requirements of our banking providers or processors. The specific types of use listed below are representative, but not exhaustive. If you are uncertain as to whether or not your use of Coinbase Services or the Coinbase Platform involves a Prohibited Business, or have questions about how these requirements apply to you, please contact us at: https://help.coinbase.com.
By opening a Coinbase Account, you represent and warrant that you will not use Coinbase Services or the Coinbase Platform in connection with any of the following businesses, activities, practices, or items:

(A) Investment and Credit Services: securities brokers; mortgage consulting or debt reduction services; credit counselling or repair; real estate opportunities; investment schemes;

(B) Restricted Financial Services: check cashing, bail bonds; collections agencies;


(C) Intellectual Property or Proprietary Rights Infringement: sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorisation from the rights holder;

(D) Counterfeit or Unauthorised Goods: unauthorised sale or resale of brand name or designer products or services; sale of goods or services that are illegally imported or exported or which are stolen;

(E) Regulated Products and Services: marijuana dispensaries and related businesses; sale of tobacco, e-cigarettes, and e-liquid; online prescription or pharmaceutical services; age restricted goods or services; weapons and munitions; gunpowder and other explosives; fireworks and related goods; toxic, flammable, and radioactive materials;

(F) Drugs and Drug Paraphernalia: sale of narcotics, controlled substances, and any equipment designed for making or using drugs, such as bongs, vaporisers, and hookahs;

(G) Pseudo-Pharmaceuticals: pharmaceuticals and other products that make health claims that have not been approved or verified by the applicable local and/or national regulatory body;

(H) Substances designed to mimic illegal drugs: sale of a legal substance that provides the same effect as an illegal drug (e.g. salvia, kratom);

(I) Adult Content and Services: pornography and other obscene materials (including literature, imagery and other media); sites offering any sexually-related services such as prostitution, escorts, pay-per view, adult live chat features;

(J) Multi-level Marketing: pyramid schemes, network marketing, and referral marketing programs;

(K) Unfair, predatory or deceptive practices: investment opportunities or other services that promise high rewards; sale or resale of a service without added benefit to the buyer; resale of government offerings without authorisation or added value; sites that we determine in our sole discretion to be unfair, deceptive, or predatory towards consumers;
and

(L) High-risk businesses: any businesses that we believe poses elevated financial risk, Page 24 of 31 legal liability, or violates card network or bank policies."
 

Tony Stark

Recruit
Messages
22
@marco_mmbiz Just like I already stated in the beginning of this discussion of why/how I'm using coninbase you should go read that before going and finding the terms of service and making assumptions that I misused coinbase. None of us probably read their terms of service, but being an adult I have a common sense terms of service to assume that if I do something bad, well I get treated bad. That is why you can get life in prison 18+ age. Especially since actions using coinbase have a nice relationship with the law and the IRS. I'm able to write how I write because I know I have not done nothing wrong and I'm bringing attention to my case by just being proactive; in a company I entrusted the use of the purchasing of financial assets and is our bank account as traders. Which is also a Billion dollar company!

And actually people are dying currently because of financial stress and psychological stress, and look for how long Coinbase has not responded to their clients including me. This is not a store gone bad by not helping their clients. When a store like bestbuy doesn't respond it doesn't cost lives, but imagine if your bank withheld your money that costs lives; Especially in a pandemic which they can work from home.
When you hurt people financially it costs lives. So whos doing the criminal activity.

The definition of Insanity is doing the same thing over and over again and expecting different results.
The definition of Naive is not expecting much from someone that holds your money.

sincerely
 
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