Discuss Exness.com

[Georgii Bartenev]

Only ECN account matters with Exness. Even that account I might be suspect with. If they fak over their traders like this on dealing acct, who is to say that they are not doing something similar with ECN account?

Does Exness provide full post trade receipts showing who took the other side of the trade, how long the fill took, etc for ECN account?

Dear swimfan,

Exness exists since 2008, and during this time we always focus on establishing long-term relationship with our customers and partners and have no interest in violating our trading conditions like you described it above.

For Market-maker accounts our company aggregates quotes from several major European banks and based on generalized data about bank prices and client order volumes within the company, we offer clients more advantageous prices (this becomes clear after studying the statistics for spreads on the main currency pairs).

Also, Exness offer their traders ECN accounts, where the company does not take any part in the formation of the pricing, clients' orders are directly transmitted to the interbank market.

Our ECN liquidity providers you can examine here: https://www.exness.com/execution/ecn_liquidity_providers/.

At your special request, our specialists can provide you information which liquidity provider executed your order on ECN account. It will take no more than 3-5 business days.

Let me remind you, that orders displayed on your video were executed correctly, but if you have reasonable arguments to believe our company violated their terms of trading conditions, you can send a request to our Complaints department to recheck the execution of orders.

 

[FX.Edu.Pk]

h

any new updates on this broker?

Does anyone have something new to say about this broker? I am close to planning to open a mini account with them. Can anyone make me think that I should not do this, becouse what I have read in the review section gave me some confidence?

Anyway ... we'll keep in touch.

 

[pavel.kolosov]

Good broker. Have many payment systems and good execution. But now is not suitable for me, because I analysing candlesticks on GMT +2 and it's very different with other brokers. So, I decided to change it.

 

[Georgii Bartenev]

Good broker. Have many payment systems and good execution. But now is not suitable for me, because I analysing candlesticks on GMT +2 and it's very different with other brokers. So, I decided to change it.

Dear Pavel Kolosov,
As we provide our service to different countries, our server time is currently set to GMT+0 which might be difficult to make a comparaison on a candle chart with other brokers available.
You may reach out to us if you have any question, we are always here to assist.

 

[IrwanI]

Leverage From 1:2000 down to 1:200, 20 minute before high news impact release and remain 5 minute after it.
Newstrader won't like it.

 

[pipdreaming]

Good broker. Have many payment systems and good execution. But now is not suitable for me, because I analysing candlesticks on GMT +2 and it's very different with other brokers. So, I decided to change it.

Hmm i think their server time is at GMT 0 currently if not mistaken...

 

[Georgii Bartenev]

Hmm i think their server time is at GMT 0 currently if not mistaken...

Yes this is correct , the server time is GMT+0 in Exness.

 

[sunny900]

Dont go with 3.5 rating , u see any tom di** and harry can register and put review , I hope u get the idea what i m saying, (AT the end i mentioned some really good advice for newbie traders)
Exness broker are very clever so my advice to newbies and medium forex traders is to stay away from Exness as far as u stay away from Hurricane. Mostly brokers make money from Slippages, spreads , commissions, swaps but Exness not only makes money by this but also steals ur money that u wont even recognized what they r doing , I want to show u some conversation between me and Exness customer representative so u wont say that i m bluffing , I m serious

Now see what actually happened i was trading on friday and then market was closed but my trades was on and i was -40$(minus 40$) when market closed and
my trades price shows 0.96228 (USDCHF) at my Mt4 platform while market closed at 0.96189 so it never went to 0.96228 and it was coming from down (it was at 0.96288 about 5 hours ago) so u can see the difference of 39pips and i have 5 trades going so if u divide 5 with 39 pips , u realize how much money they were stealing from me and i would not have noticed this if the market was not closed, and representative is telling me that market was closed so my tab was not updated, that was hillarious joke ( coz i was trading on ECN a/c which they claim is linked with interbank and 5 hours ago price was at 0.96288)

read this chat

Rashid Hashmi
i send u screen shot so look price is 0.96228 which was actually the price 20 candles ago (or 5 hours ago)

and u r telling me my tab is not updated in 5 hours


Hassan Waqas
Wait for a while, please.
Rashid Hashmi
i dont think u can answer this question , pls let me talk to ur manager?


Hassan Waqas
Would you be so kind as to tell me your account number?
Rashid Hashmi


Hassan Waqas
Would you be so kind as to tell me your phone password?
Rashid Hashmi


Hassan Waqas
Thank you for the information provided.

Wait for a while, please.

I am forwarding your issue to our specialists kindly wait we will inform you via email regarding your order issue
Rashid Hashmi
i dont wanna do anything with ur specialst , i wanna talk to ur manager

and its not an issue , its a rip off


Hassan Waqas
Sir as I have informed you specialists will check your issue and will update you accordingly via email for now you have to wait.
Rashid Hashmi
ok i need to give very huge and special review to exness that how they will rip u off

Hassan Waqas
Sir our specialists will check your issue and will inform you accordingly, if there is any issue from our side then we will compensate you

Is there any other question I can assist you with?
Rashid Hashmi
this is what i caught , what about other time , u see try to understand when someone is trading ,he is thinking to go long or short , how much he trade, no one is thinking to keep an eye on price where he bet

how come my tab is not udated , there is no answer for this except that someone is stealing from u

Hassan Waqas
Sir if you face any issue regarding your orders then you can contact us anytime we are here to help you

Yes sir that is why I am forwarding your issue to our specialists they check your issue in detail and will let you know regarding your issue via email
Rashid Hashmi
yes i know and i came to u and u r telling me that my tab is not updated , how can i accept this answer while price was there (0.96228) 5 hours ago

and the thing is with ECN account ur trading direct with market which i m not


Hassan Waqas
Yes sir that is why I am forwarding your issue to our specialists they check your issue in detail and will let you know regarding your issue via email

Yes sir you are right in ECN account clients are directly connected to inter bank means clients receives quotes directly from liquidity providers
Rashid Hashmi
because my trades r not even updating after 5 hours

what proof u can provide me that i m connected diect to interbank?

Rashid Hashmi
do u have any no for complaints?


Hassan Waqas
Sir there is no complaint number you will be informed via email regarding your issue as soon as possible

U see what i mean , trading people think that it is there fault they r trading wrong but they r not fully aware of worst broker (Exness)

ADVICE:
always check prices with other markets as (investing.com ,Bloomberg)
take screenshot or snapshot when u put trade and when u close
always do ur own calculations on trades never trust brokers
watch slippages carefully

 

[AsstModerator]

Dont go with 3.5 rating , u see any tom di** and harry can register and put review , I hope u get the idea what i m saying, (AT the end i mentioned some really good advice for newbie traders)

Anyone can submit a review, but this doesn't guarantee the review will ever be approved. The FPA goes to great efforts to screen out fake reviews. Please read this before making unsupported accusations about the fairness of the FPA review system...

https://www.forexpeacearmy.com/community/threads/are-all-the-reviews-at-the-fpa-real.42850/

 

[Georgii Bartenev]

Dont go with 3.5 rating , u see any tom di** and harry can register and put review , I hope u get the idea what i m saying, (AT the end i mentioned some really good advice for newbie traders)
Exness broker are very clever so my advice to newbies and medium forex traders is to stay away from Exness as far as u stay away from Hurricane. Mostly brokers make money from Slippages, spreads , commissions, swaps but Exness not only makes money by this but also steals ur money that u wont even recognized what they r doing , I want to show u some conversation between me and Exness customer representative so u wont say that i m bluffing , I m serious

Now see what actually happened i was trading on friday and then market was closed but my trades was on and i was -40$(minus 40$) when market closed and
my trades price shows 0.96228 (USDCHF) at my Mt4 platform while market closed at 0.96189 so it never went to 0.96228 and it was coming from down (it was at 0.96288 about 5 hours ago) so u can see the difference of 39pips and i have 5 trades going so if u divide 5 with 39 pips , u realize how much money they were stealing from me and i would not have noticed this if the market was not closed, and representative is telling me that market was closed so my tab was not updated, that was hillarious joke ( coz i was trading on ECN a/c which they claim is linked with interbank and 5 hours ago price was at 0.96288)

read this chat

Rashid Hashmi
i send u screen shot so look price is 0.96228 which was actually the price 20 candles ago (or 5 hours ago)

and u r telling me my tab is not updated in 5 hours


Hassan Waqas
Wait for a while, please.
Rashid Hashmi
i dont think u can answer this question , pls let me talk to ur manager?


Hassan Waqas
Would you be so kind as to tell me your account number?
Rashid Hashmi


Hassan Waqas
Would you be so kind as to tell me your phone password?
Rashid Hashmi


Hassan Waqas
Thank you for the information provided.

Wait for a while, please.

I am forwarding your issue to our specialists kindly wait we will inform you via email regarding your order issue
Rashid Hashmi
i dont wanna do anything with ur specialst , i wanna talk to ur manager

and its not an issue , its a rip off


Hassan Waqas
Sir as I have informed you specialists will check your issue and will update you accordingly via email for now you have to wait.
Rashid Hashmi
ok i need to give very huge and special review to exness that how they will rip u off

Hassan Waqas
Sir our specialists will check your issue and will inform you accordingly, if there is any issue from our side then we will compensate you

Is there any other question I can assist you with?
Rashid Hashmi
this is what i caught , what about other time , u see try to understand when someone is trading ,he is thinking to go long or short , how much he trade, no one is thinking to keep an eye on price where he bet

how come my tab is not udated , there is no answer for this except that someone is stealing from u

Hassan Waqas
Sir if you face any issue regarding your orders then you can contact us anytime we are here to help you

Yes sir that is why I am forwarding your issue to our specialists they check your issue in detail and will let you know regarding your issue via email
Rashid Hashmi
yes i know and i came to u and u r telling me that my tab is not updated , how can i accept this answer while price was there (0.96228) 5 hours ago

and the thing is with ECN account ur trading direct with market which i m not


Hassan Waqas
Yes sir that is why I am forwarding your issue to our specialists they check your issue in detail and will let you know regarding your issue via email

Yes sir you are right in ECN account clients are directly connected to inter bank means clients receives quotes directly from liquidity providers
Rashid Hashmi
because my trades r not even updating after 5 hours

what proof u can provide me that i m connected diect to interbank?

Rashid Hashmi
do u have any no for complaints?


Hassan Waqas
Sir there is no complaint number you will be informed via email regarding your issue as soon as possible

U see what i mean , trading people think that it is there fault they r trading wrong but they r not fully aware of worst broker (Exness)

ADVICE:
always check prices with other markets as (investing.com ,Bloomberg)
take screenshot or snapshot when u put trade and when u close
always do ur own calculations on trades never trust brokers
watch slippages carefully

Dear Mr. Rashid Hashmi,

I have read and understood your chat with Exness support and have tracked this issue and found that our support representative has already forwarded your issue to our responsible specialist.

We will send you an email with the result and I would like to inform you that there is no reason to be worried as since you are trading on ECN account you can easily refer to our liquidity providers website and check the quotes at that time.

I have checked the complete chat and saw that our support already provided you with our liquidity providers names and assured your that our ECN specialist will follow up on your concern. Let me assure you again that trading on ECN is very transparent as you have direct access to the interbank https://www.exness.com/faq/1297_what_are_the_main_advantages_of_the_modern_ecn_system and we do not interfere at all and one of the reasons for the quote changing as mentioned can be that your platform we not updated, however, we do not want to make any assumptions and that is why our support team has forwarded your issue to our specialist.

You will receive an email from us very soon with all of the required details.