Exness
Exness Representative
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- 186
I experience lots of problems...quotes are freezing at least 3 times/minute ( the timer is ticking and my internet connection is stable! ), orders are closing within 10 seconds ( server response time is extremely high! ). I was trying to place a stop for the Gold, I was able to count 21 tries until it was accepted. I tried to close my EUR/USD order with the one-click module, I waited 8 seconds until it is closed. With Exness, I can remember the old times when brokers were operating with dealing desks.
Of course, I am talking about the mini account type. I suspect that with ECN accounts trading will be a lot more smoother...
In the past, I had another mini account, the problems were the same. That's why I changed the broker....
P.S. Of course, nobody is perfect!
Dear Ruseneca,
Would you be so kind to send me your account number and logs files for the period of time when you faced with these problems?
Our specialists will check it and find out why this problem might have happened.
My contact e-mail is evgeniya.isakova@exness.com
Thank you!