Mr. Suvalov,
You posted that there will be an English translation by Tuesday 3/Aug/2010 and, sure enough when I checked in the site
Deposit Form, loh and behold, there it is, some halfhearted translation into English. The section for “
Terms & Conditions” (which we, the clients, are to agreed to) is still completely very much in the original Bahasa Malaysia (BM) language.
Furthermore, I am till getting notice/letters in my MT4 platform “Mailbox”
completely in BM language.
I E-mailed LiteForex support about the language problem, and they replied:
Quote:
Subject Re: Re: Re: Re: Re: Your New Trading Account
Tue Aug 3 (1 day ago)
Hello Sir,
kindly note - all our mail distribution autromatically - so if your account registered in Malaysia we can not cansel this mail, we apologise for the caused inconveniences, just check our web site news -
Forex world | LiteForex and contact with us if you will have any questions into your mail you was informed about our affiliate programm - all info about that you can find here -
Forex trading market | LiteForex broker
С уважением, Vasiliy Krivonosov
Straighthold Investment Group Inc.
I E-mailed back:
Quote:
I don't quite understand what you telling me to do, but I believe we have a major communication problem and, as such, I find LiteForex no longer suitable for me as a broker.
RahmanSL
....And I got one last e-mail as follows:
Quote:
Subject Re: Re: Re: Re: Re: Re: Your New Trading Account
Wed, Aug 4, 2010 at 1:06 AM (22 hours ago)
Hello - if you want trade - all informations you can find in Englisi in our site - and can contact any time you want with us. But you can choose by yourself what do you want.
С уважением, Vasiliy Krivonosov
Straighthold Investment Group Inc.
========================================================
Ok, I think, basically (and in a very nice way too), I have been told to bugger-off…
I thought that since LiteForex Representatives are answering to their Clients’ problems here at FPA, it should be a nice and supportive broker.
But here I am, before I have even deposited real money (which I was trying to do in the first place, but have trouble understanding the language), I am facing a brick wall.
I can now imagine what I would face if I do have problem with my real Live trading account!
Well, it has been an extremely brief relationship with Liteforex, and now this broker has been scratched off my list of potential brokers.