Discuss OctaFX.com

[OctaFX Rep]

Dear all,

We are aware that there are a lot of ongoing threads here on FPA due to recent technical issues we’ve experienced.

Please note that we are not leaving those unattended, we are off for Easter and will get back to you as soon as we can upon returning to work.

That said, our customer support work unchangeably. Therefore you can contact them 24/5 Monday to Friday.

Kind regards,
OctaFX Rep.

 

[Faz5555]

There is drop in eur usd only in ur platfor at 1 am ur mt4 time

 

[OctaFX Rep]

There is drop in eur usd only in ur platfor at 1 am ur mt4 time

Dear Faz5555,

Please share your trading account details with us in the thread you've created, so we can assist you accordingly. Thank you.

Kind regards,
OctaFX Rep.

 

[Faz5555]

Dear Faz5555,

Please share your trading account details with us in the thread you've created, so we can assist you accordingly. Thank you.

Kind regards,
OctaFX Rep.

My account number is

Dear Faz5555,

Please share your trading account details with us in the thread you've created, so we can assist you accordingly. Thank you.

Kind regards,
OctaFX Rep.

My account number is 12028788

 

[Faz5555]

Dear Faz5555,

Please share your trading account details with us in the thread you've created, so we can assist you accordingly. Thank you.

Kind regards,
OctaFX Rep.

My account 12028788

 

[OctaFX Rep]

My account 12028788

Dear Faz5555,

Thank you! We've forwarded your trading account number to our team. We'll get back to you as soon as we can.

Kind regards,
OctaFX Rep.

 

[IrwanI]

I'm involve a lot of broker forum(including other website),some of them really active and some of them not,especially when it come to trader complaint the broker just keep silent,not reply to any massages even i call them .But this Forum is really good and active

Great Octafx forum and OctaFX Rep for being active and responsible
This is for good to broker and trader so be it.
Thank You.

 

[OctaFX Rep]

I'm involve a lot of broker forum(including other website),some of them really active and some of them not,especially when it come to trader complaint the broker just keep silent,not reply to any massages even i call them .But this Forum is really good and active

Great Octafx forum and OctaFX Rep for being active and responsible
This is for good to broker and trader so be it.
Thank You.

Dear Irwanl,

Thank you for your recognition of our efforts. We indeed do try to assist all FPA users in the timeliest manner possible. We are so happy to receive a word of praise from a loyal member of the forum such as yourself

Kind regards,
OctaFX Rep.

 

[OctaFX Rep]

My account 12028788

Dear Faz5555,

We wish to update you that your complaint still awaits review.
As previously mentioned, we will get back to you as soon as we receive feedback from our team.

Kind regards,
OctaFX Rep.

 

[sebking1986]

Good to see the octafx rep being so active on here