octafx.com

  1. F

    Problem My Octa Fx statements show that they owe me money and they refuse to pay.

    I had a recent complaint about Octa Fx here and they quickly reinstated my account after they realized that they violated their own rules and the client agreement. Now they have closed my account and wiped out my open trades based on an incorrect assertion that my equity balance was less than...
  2. jpbansal

    Problem octafx mt4 account hacked, i lost 4947 dollars

    ttoday morning that is march 13 2024 , after 11:30 am ist , in my mt4 account automatically trades started opening of BTCUSD with high volume lots , i tried closing some but still they were continously opening , and then after few mins all my previous trades which were there in my account all...
  3. C

    Problem OctaFx withdrawal not credited..been 12 days now.

    Hello, I have created a withdrawal request(ID - W14128480) on 29th february, 2024. It shows processed on 1st march, 2024 and the money is still not credited. I have been following up on it daily since last Thursday and providing my bank statements on a daily basis. The bank details are also...
  4. H

    OCTAFX SCAM

    OCTAFX SCAM OCTAFX is involved in Fraudulent activity, as OCTAFX was ok when i was loosing funds in trading but when i try to claim prize lots which i earned for trading OCTAFX don't allow that. OCTAFX support refuse to solve issue and its clearly a OCTAFX SCAM
  5. F

    Resolved: Octa Fx unilateral changing partial closes

    This is a matter where Octa Fx.com unilaterally changed/Interfered with my partial close order execution without my permission to wipe out my live account. The account is not even 1 month old and although I also trade live accounts at two other brokers I have used the same partial close of...
  6. T

    Problem Withdrawal issues with Octa

    Attaching my withdrawal and internal transfer and have been getting rejected due to octafx claiming that there are suspicious activity. My account is solely managed by me. I've been asking them for clarifications that they required yet it's not shared. Customer service just keep saying one...
  7. melvinlee05

    Abandoned - POOR INVESTIGATION SPEED AND CUSTOMER SERVICE FROM OCTAFX

    Hello, I have been using OctaFx for more than 3 years and have been actively trading using your broker platform. However, around 6:30 am (+8GMT) on 18/11/20233, I tried to log on to my account on Metatrader to set SL for all my shorting positions for ETHUSD, but I was unable to do that for my...
  8. H

    Problem Octafx rejected my deposit but taken my money

    Hi all, i have deposited $1500 via bank transfer to the designated bank account provided by OctaFX but after 11 hours (normal 1 to 3 hours for bank transfer) they rejected my deposit and say payment not found. I have provided them proof and also called up the banks that the money went thru...
  9. A

    Problem Octafx Master Ib Scam me

    Dear Sir , I am abubakar from pakistan my Master IB SCAM me he offer me 8.1$ per lot i trade on my account and generate many lot for him he pay me in start but now from 7 August to 21 August my trading commsssion not paid he block me from whatsapp telegram and facebook . i trade...
  10. R

    Resolved: OctaFX don't refund me my deposit by payment problem

    Hi, my name is Jang Soo Young. I'm continuing my unpleasant experience at octafx. I made a deposit to them in cryptocurrency and I informed them of it and was waiting for my deposit to be reflected, but they said it was a wrong deposit and told me that they would refund it But this problem has...
  11. anitakarne885

    Problem Octafx blocked my account and stole my funds amounting 12908$.

    I am Anita Karne having OctaFX trading account no.- 19593147. I am contacting OctaFX requesting a refund for $12908. I've been trading with this broker octafx since last 6-7 months. Things were normal before but on 13 April I received this mail( see screenshot 1). So I tried log in my account...
  12. Jychris98

    Abandoned - OctaFX does not let me withdraw my profits!

    MT4 ID (OctaFx trading account number) : 22205704 Broker Name : OctaFX Server Name : OctaFx-Real9 OCTAFX BANNED MY ACCOUNT RIGHT AFTER I MADE PROFITS! I was trading with OctaFx for almost 2 years. I last week I was trading XNGUSD pair with OctaFx, and I made some profit of USD $ 28080.31...
  13. F

    Problem Octafx blocked my account with 7600$+ balance and not refunding my funds

    On 14 Dec octafx blocked my profile. I had a total balance of more than 7600$ don't remember the exact figure. 1967$ were in my trading account no 23278646 and 4600$+ was in my personal area wallet at that time. I received a mail after my profile was blocked that give us your bank details so...
  14. Anilnayak

    Problem Octafx blocked 700$ and not giving refund

    Hello myself anil trading In forex market since 2 years have seen many ups and downs it's recently when i become more consistent And more disciplined as usual i added 500$ in octafx and made 1300$ around profit and withdrawn some of it i had 700$ in my trading account When octafx blocked my...
  15. Q

    Problem Octafx Not giving refund of $14140 and blocked my account without any reason

    I have been doing trading on octafx for few months. I choose this platform due to its positive feedback. But now they have blocked my account and kept my $14140 and not giving my funds. Few days ago on 12 Nov 2022, .I have 19140$ SCREENSHOT (0001) in my personal area. I made the the withdrawal...
  16. H

    Problem Octafx blocked my account for no reason and not giving me my funds 23132$.

    Hi, It's Hamid Ali, I've been trading in octafx since some time, from the reviews and ratings from trust pilot they look like something but yeah I've been there and bow I am here trying to get my money after begging them to refund which they are continuously refusing. Story begins as on 11 nov...
  17. N

    Problem Octafx took my 3700$

    They block my account. First they said they said my refund in process but they aren't giving my refund back by saying you withdraw more then your deposit.
  18. G

    Octafx Stole my Profits

    From 02/25/2022 to 03/07/2022, I made a deposit of $2,400 using crypto usdt. I traded manually and didn't use EA for about two weeks and made a profit of $11,300. When I made a withdrawal request for all my profits, octa fx refused me, and returned only my initial deposit of $2,400. They stole...
  19. Z

    RESOLVED: OctaFx i have placed 632$ withdrawal request on 8th Feb 2022 at 11 am still not received my fund

    Hi, I placed a request on 8th Feb 2022, and still it is showing pending. their representative is also not helpful as they are giving the same reason for the past three days. It is really frustrating for me, I would request help here. Account no. 40523179, MT5. these are chat examples Chat...
  20. DJJJJ

    Abandoned - OCTAFX WITHDRAWAL ISSUE

    SOMEONE PLEASE HELP ME I NEED THE MONEY URGENTLY BUT OCTAFX IS HOLDING BACK MY MONEY I made a withdrawal last friday and they cant proceed as the emailed me n saying that my withdrawal can be processed but the fee of $ 84.1 will be charged from me or i may trade 3.5 lots which would...
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