SmartTradeFX.com

gail mckinley

Recruit
Messages
2
Stay Away

Cons: unregulated/no license, no email response, no live chat, no web based trading, no mobile trading, they only want large accounts, in business only one year, commission plus unexplained fees, website always under construction.

Pros: Another company's platforms, tight spread but commission & fees make things even.

Sounds to me like a shoestring operation. Surprised if they stay in business.
 
Last edited:

PipBiker

Private, 1st Class
Messages
54
I've been with SmartTradeFX since Sept 2 2010. Fantastic customer service. Excellent execution speeds. Spreads are decent, comparable to other brokers. Commissions are higher but not unreasonable. I run my own EA's and have had no problems at all with connectivity. Been making steady money since I signed up. In fact I added money to take advantage of a special they were running to decrease commissions. I'm planning a withdrawal sometime this month so I'll post the results from that then.
 

FXCO

Corporal
Messages
214
I've been with SmartTradeFX since Sept 2 2010. Fantastic customer service. Excellent execution speeds. Spreads are decent, comparable to other brokers. Commissions are higher but not unreasonable. I run my own EA's and have had no problems at all with connectivity. Been making steady money since I signed up. In fact I added money to take advantage of a special they were running to decrease commissions. I'm planning a withdrawal sometime this month so I'll post the results from that then.
How did the withdrawal go?
 

shadowbox

Recruit
Messages
2
I've been with them since late September. Great customer service, and my withdrawal was easy. Email/Fax in the form, wired to my bank within 2 business days. No fees from their side in regards to that.

The commission is a slight downside, but as another poster said they ran a special to upgrade into a larger account with no commission.

Again, the customer service far surpasses that of any broker I've done or considered business with. They gave warning of downtime to upgrade their servers last night and I've never experienced any downtime other than this. Even with the notice, I just received an email asking clients to contact them for compensation if the outage caused a loss to their account.

By and by, I plan on sticking with these guys for the long haul.
 

Karen Rogers

Recruit
Messages
5
I opened an account with Smart Trade and now they want me to send them a scanned front and back copy of my funding credit card, including the security code. Has providing this information caused any problems for other Smart Trade account holders?
Thanks.
 
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