I can't express my feeling at the moment due to Trade12. I had someone calling me back in Feb 2017 telling me all about live trading and how you will profit from it. I always thought of joining trading and I saw this as an opportunity, but unfortunately I was wrong.
A broker was called Dean Atlas, he asked me to deposit an amount of $250 and showed me how we will gain profit. I'm sure this was one of their strategies to gain the trust. I saw a bit of profit and he told me that in order for me to make a big difference and much more profit, I have to deposit more funds. He got me to deposit around $19,000. I kept on watching the trades, day and night for almost 3 weeks. It always showed a positive trade and when I wanted him to close the trades, he completely ignored my request and my emails that I used to send him so he calls me back because he refused to share his contact details with me.
After a week, my trade went to $0 actually less than zero. When I saw that on the trade I immediately sent him an email to call me and explain to me the reason for this massive lost, yet he falls to call me back for few days. Imagine how I felt during this time when I saw the loss from $19,000 to $0.
After few days, another person calls me calming he was Dean Senior Manager, John Reznikoff and apologised for Dean's behaviour and offered that he will take my live trade and bring it back to positive with more profit. Of cause at that time I wanted to do anything just to get my money back. He told me that in order for him to help me, I need to deposit more to work on the funds and get me what I lost plus what I will deposit and profit, as a fool I deposited more funds totalling to around $57,000 including the $19,000 that I deposited long time back. I kept an eye on these trades with weeks showing losses and others showing positives, until one day I saw a massive profit reaching to $93,000. I immediately emailed John asking him to close the trades because I'm happy with the profit we made. He ignored all the emails I kept on sending him, I even tried to close the trades myself but it was not working. I got really nervous and continued sending him emails until one day I lost everything reaching to around $15,000. Not only did I lose my second deposit but everything. I went crazy but still nothing from John. after weeks pass by, he calls me telling me the loss we made and of course I lost my mind back then because the way he was talking to me as if nothing has happened and it can be solved. Believe it or not he kept on asking me to deposit more funds which I of course refused. I continued by trade hoping that I will gain at least what I deposited, I didn't care about profit anymore, I just wanted my money that I deposited. After a lot of time, I managed to reach to $57,000 and I decided to close all positions. I emailed John and of course no response. Surprisingly, I was able to close the positions myself only then John called me and asked me why I closed them. I told him that his needs to end and I don't case about any profits, he didn't argue and then I told him I want to request for withdrawal he said of cause but first he told me that I have to sign some documents that mentions all the deposits that I made. I did that of course to secure the deposit. The request of $57,000 was done back in May 2017. Till today, nothing was received. I kept on chasing John and the service centre and they kept on giving me excuses for the delay, nothing was making sense. Yesterday, I had John calling me giving me another excuse that the company changed banks and it is taking time to solve it, I of course, mentioned to him that this is not customer's fault and should not suffer for this. Believe it or not he asked me so send another credit card details to check if it was active, I went crazy on him because the point of his call was not to help me but actually to ask for more money. He asked me to login to my online banking so he can screen it and play around with to see if I have funds....Do you believe such a request? I immediately told him that he is out of his mind. He shut the phone and hang up on me and said before that he needs a copy of the front and back of the credit card to return the funds.
People, please don't fall for this like I did. I'm suffering with a huge loss. I wish this can be solved with everyones help. I'm on debt and I'm not sure how I will return my money.
Hello LJ221085!
My name is Lily from Trade12. If you can let me know your account number and/or full name, we can verify on our system what exactly happened on your account. Please send me a PM here. This is to send a request to the Risk Department to investigate through your account history. We will also be reviewing your calls with your broker as part of the investigation. I am hoping for your response and I assure you that I will be here to assist you all throughout the process. Thank you very much.
