Instaforex has stolen my money..
i am the client of instaforex
i have lost my profit and my withdrawal has not been processed until now..
my name is yuli kusumawati my account number : 38229
i made long position 3 minutes before market closed on friday and on monday i got profit $369
but now i lost my profit and the withdrawal has not been procesed yet until now..
in MT4 my history of order and profit has disappeared..they're gone..
i really wonder why...but i still have the log of the transaction..:
04:57:31 '38229': order was opened : #1627650 buy 3.00 AUDUSD at 0.6746 sl: 0.0000 tp: 0.0000
06:11:57 '38229': order #1627650 buy 3.00 AUDUSD at 0.6746 sl: 0.0000 tp: 0.6899 closed at price 0.6869
i have contacted LIVE SUPPORT,sent email to finance&chief.dealer but they all gave me
nothing..no solutive way...they only played "ping pong" on me...
finally the chief.dealer answer my email, he only said a very short sentence:
"Dear sir.
Your order and your bonus were deleted
according bonus agreement.
You can withdraw sum deposited to your account
using the same method as you have deposited by"
i was shocked...i really wonder..coz i traded in fair way..i did not break any rules..
i insisted him to give me proof that i broke rule..but until now i did not get answer and my money still in instaforex..
please help me get my money back sir..
i am the client of instaforex
i have lost my profit and my withdrawal has not been processed until now..
my name is yuli kusumawati my account number : 38229
i made long position 3 minutes before market closed on friday and on monday i got profit $369
but now i lost my profit and the withdrawal has not been procesed yet until now..
in MT4 my history of order and profit has disappeared..they're gone..
i really wonder why...but i still have the log of the transaction..:
04:57:31 '38229': order was opened : #1627650 buy 3.00 AUDUSD at 0.6746 sl: 0.0000 tp: 0.0000
06:11:57 '38229': order #1627650 buy 3.00 AUDUSD at 0.6746 sl: 0.0000 tp: 0.6899 closed at price 0.6869
i have contacted LIVE SUPPORT,sent email to finance&chief.dealer but they all gave me
nothing..no solutive way...they only played "ping pong" on me...
finally the chief.dealer answer my email, he only said a very short sentence:
"Dear sir.
Your order and your bonus were deleted
according bonus agreement.
You can withdraw sum deposited to your account
using the same method as you have deposited by"
i was shocked...i really wonder..coz i traded in fair way..i did not break any rules..
i insisted him to give me proof that i broke rule..but until now i did not get answer and my money still in instaforex..
please help me get my money back sir..
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