1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

AVATRADE STOLEN MY DEPOSIT

Discussion in 'Scam Alerts' started by Jason Carr, Dec 14, 2017.

  1. Jason Carr

    Jason Carr Recruit

    Joined:
    Dec 14, 2017
    Messages:
    1
    Likes Received:
    0
    Avatrade are a Joke. Set up account on 3rd Dec, Verified by 4th December when Jason Lahmi (account manager) called me to say I should be trading live by 6th Dec. My funds cleared from pay pal on 8th but still none of my 2000 US dollars in my account 7 days later. SENT NUMEROUS EMAILS TO JL to customer@avatrade..com. Support Chat impossible to get anyone to discuss, Phone number rings for 5 secondsand then cuts off. Looks like a SCAM COMPANY. JASON LAHMI / CUSTOMER SERVICE AVATRADE - are you real? Account number 5746804. I WANT MY REFUND!!!!!! You have my emails, you have my refund request, I want my refund!!!!!
     
  2. FxMaster

    FxMaster Lt. Colonel

    Joined:
    Oct 17, 2011
    Messages:
    6,155
    Likes Received:
    650
    Few steps that you must follow to draw their attention to your issue,
    Follow the suggested steps below:

    If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
    Go to their website and invite them to here via Live Chat
    Invite them to join this thread via email (Send an email to every possible address).

    You will find their email and address here http://www.avatrade.com/about-avatrade/contact-us

    Also, Share your story as a review http://www.forexpeacearmy.com/forex-reviews/539/www.avatrade.com

    You can also share your story on their social media pages mentioned below:

    https://plus.google.com/+avatrade

    https://twitter.com/AvaTrade/

    https://www.youtube.com/user/AvaTradeTV

    https://www.facebook.com/Avatrade
     
  3. AvaTrade

    AvaTrade Former AvaTrade.com Representative

    Joined:
    Aug 6, 2016
    Messages:
    23
    Likes Received:
    3
    Hello Jason,
    Your funds was sent to you on Dec. 15
    Please update us on feedback@avatrade.com, when you will get your money back.
    Regards,
    AvaTrade
     
  4. FxMaster

    FxMaster Lt. Colonel

    Joined:
    Oct 17, 2011
    Messages:
    6,155
    Likes Received:
    650
    Waiting for your updates on this issue.
     
  5. Smaybelline

    Smaybelline Recruit

    Joined:
    Dec 18, 2017
    Messages:
    6
    Likes Received:
    0
    Got my money back this morning - I found an email address for the Vice President of compliance at AvaTrade! He responded straight away and did therefund!! Email; I.Webb@avatrade.com
     
  6. Shawn sabado

    Shawn sabado Recruit

    Joined:
    Dec 22, 2017
    Messages:
    3
    Likes Received:
    1
    I havent got mine either im out of balance and i cant trade? I made a deposit 14 th december and it hasn't appeared in My mt4 account, i want to start trading When are avatrade gonna fix that. Theyre Not answering The Phone or emails, ive sent plenty of emails?? Whats The problem

    My account number 5183335
     
  7. FxMaster

    FxMaster Lt. Colonel

    Joined:
    Oct 17, 2011
    Messages:
    6,155
    Likes Received:
    650
    Open a new thread in scam folder along with the details of your problem with them.
     
  8. AvaTrade

    AvaTrade Former AvaTrade.com Representative

    Joined:
    Aug 6, 2016
    Messages:
    23
    Likes Received:
    3
    Dear Shawn,
    We sincerely apologise for any inconvenience may cause.
    Our support team will look into your account, and update you soon.
    Regards,
    AvaTrade
     
  9. Shawn sabado

    Shawn sabado Recruit

    Joined:
    Dec 22, 2017
    Messages:
    3
    Likes Received:
    1
    But When are u gonna fix it ive waited to long
     
  10. 4evermaat

    4evermaat Corporal

    Joined:
    Jun 26, 2012
    Messages:
    328
    Likes Received:
    61
    @Jason Carr You may have to file a Traders Court case . They will either pay you back or at least you can let other people know that they are getting scammed.
     

Share This Page