Hi everyone,
I'm having a huge problem with EveryOption.
I deposited £250 on April 20 2015.
I was given an account manager who I was told will trade on my behalf. Considering I have no pc and trading experience I gave it a try.
Stephanie is my account manager.
So anyway I notice that she is only making like 2 trades a week so I asked her what's going on and why isn't there at least 1 trade being made daily. Her reply was my "deposit is minimum and as long as there is no loss I should be happy"
Doesn't answer my question.
Now I informed Stephanie after this (2weeks) that I am changing my phone number and if she could please update it and call me on the new number if needed. She said no problem I must just email her my new contact details.
The next day I change my number and send the email as instructed.
A guy calls me to tell me that Stephanie's water broke in the office and she was rushed to hospital. He told me that Stephanie specifically asked him to take good care of me and I am not to worry because he is the best and will make me a lot of money.
Fair enough his trades did earn faster than Stephanie but he only did this for the 1st 2 days then stopped trading completely.
So I emailed but got no reply. I wanted to know what was going on.
I emailed again.. Still nothing. So I requested a withdrawal of £360 (pounds).
I email again and guess what.. The email address does not work anymore.
According to my EveryOption account the money has been taken out of my account balance.
7 days later I send in a support ticket, concerned because my new account manager seems to have forgotten about me. Support replies say withdrawals take up to 10 days.
I reply so thank god I still have 3 days left.
Support reply: (copied and pasted below)
"Hi , I don't want to burst your bubble , but make sure your account manager approved the withdrawal .*
If he hadn't , the withdrawal wasn't completed yet, once it's complete it can take up to 10 business days."
My reply I am stressed because I don't know what's going on with my account.
Support reply: (copied and pasted)
"Hi there,*
No reason to be stressed , I'll try to find out who your account manager is and contact him *.
I'm sure things will work out eventually .*
Regards,
On Mon, May 18, 2015 at 12:09 PM,"
After this Support never gets back to me.
I then call the number Stephanie Miller called me from. A guy answers and tells me stephanie hasn't made any trades or deposits lately. I tell him I was informed she was having a baby and my account was handed over to another manager. I tell him I have requested a withdrawal 11 days ago and no body seems to care. He asks for my name and says he will call me back sir. He never does. I call back, over 30 times on different days and hours but it now just rings and asks me to leave a message. I do but nobody calls or even emails back until today (25 May 2015)
During this period I emailed support again. They reply earlier today saying
"Hi ,*
In order to process your withdrawal request please contact your account manager .
Regards,*
On Sun, May 24, 2015 at 2:32 AM"
I reply that this is all I have been doing. I even called the 2 numbers on the website but they don't exist.
They never replied.
I am so lost here. It sure looks and smells like a scam but why do they keep asking me to contact my account manager. Why did that guy even call to tell me he was taking over.
Can anybody help me. Please. I not some big time marketer with tons of cash. I honestly thought this was my big break but EveryOption has put me in such a bad position. I really wish no one else experiences what I am going thru right now.
I have surely learnt my lesson the hard way. Please if there anyone out ther who can advise me on what to do I would be most grateful.
Anyone who can assist in getting back my money.. I will even give you a percentage I don't mind at all.
I know this is a long story but I felt I really needed to express myself and make things very clear,
Thank you so much for your time.
Regards
Dean
I'm having a huge problem with EveryOption.
I deposited £250 on April 20 2015.
I was given an account manager who I was told will trade on my behalf. Considering I have no pc and trading experience I gave it a try.
Stephanie is my account manager.
So anyway I notice that she is only making like 2 trades a week so I asked her what's going on and why isn't there at least 1 trade being made daily. Her reply was my "deposit is minimum and as long as there is no loss I should be happy"
Doesn't answer my question.
Now I informed Stephanie after this (2weeks) that I am changing my phone number and if she could please update it and call me on the new number if needed. She said no problem I must just email her my new contact details.
The next day I change my number and send the email as instructed.
A guy calls me to tell me that Stephanie's water broke in the office and she was rushed to hospital. He told me that Stephanie specifically asked him to take good care of me and I am not to worry because he is the best and will make me a lot of money.
Fair enough his trades did earn faster than Stephanie but he only did this for the 1st 2 days then stopped trading completely.
So I emailed but got no reply. I wanted to know what was going on.
I emailed again.. Still nothing. So I requested a withdrawal of £360 (pounds).
I email again and guess what.. The email address does not work anymore.
According to my EveryOption account the money has been taken out of my account balance.
7 days later I send in a support ticket, concerned because my new account manager seems to have forgotten about me. Support replies say withdrawals take up to 10 days.
I reply so thank god I still have 3 days left.
Support reply: (copied and pasted below)
"Hi , I don't want to burst your bubble , but make sure your account manager approved the withdrawal .*
If he hadn't , the withdrawal wasn't completed yet, once it's complete it can take up to 10 business days."
My reply I am stressed because I don't know what's going on with my account.
Support reply: (copied and pasted)
"Hi there,*
No reason to be stressed , I'll try to find out who your account manager is and contact him *.
I'm sure things will work out eventually .*
Regards,
On Mon, May 18, 2015 at 12:09 PM,"
After this Support never gets back to me.
I then call the number Stephanie Miller called me from. A guy answers and tells me stephanie hasn't made any trades or deposits lately. I tell him I was informed she was having a baby and my account was handed over to another manager. I tell him I have requested a withdrawal 11 days ago and no body seems to care. He asks for my name and says he will call me back sir. He never does. I call back, over 30 times on different days and hours but it now just rings and asks me to leave a message. I do but nobody calls or even emails back until today (25 May 2015)
During this period I emailed support again. They reply earlier today saying
"Hi ,*
In order to process your withdrawal request please contact your account manager .
Regards,*
On Sun, May 24, 2015 at 2:32 AM"
I reply that this is all I have been doing. I even called the 2 numbers on the website but they don't exist.
They never replied.
I am so lost here. It sure looks and smells like a scam but why do they keep asking me to contact my account manager. Why did that guy even call to tell me he was taking over.
Can anybody help me. Please. I not some big time marketer with tons of cash. I honestly thought this was my big break but EveryOption has put me in such a bad position. I really wish no one else experiences what I am going thru right now.
I have surely learnt my lesson the hard way. Please if there anyone out ther who can advise me on what to do I would be most grateful.
Anyone who can assist in getting back my money.. I will even give you a percentage I don't mind at all.
I know this is a long story but I felt I really needed to express myself and make things very clear,
Thank you so much for your time.
Regards
Dean
