John Calls on January 20, 2016 and tells me that by the end of February I can withdraw my money. John keeps trying to convince me that by the end of February I will be MUCH MORE REWARDED.
OPTIONSXO; it is my money and I say what I want to do with my money. I DO NOT WANT TO TRADE ANY MORE. I DO NOT WANT TO WAIT TILL FEBRAURY. I WANT TO WITHDRAW MY MONEY NOW. SIMPLE AS THAT.
He claimed that he knows nothing about why my withdrawals were cancelled, even though he claims to be the CEO of the company and my broker at the same time.
I told him that David from Analyst department called yesterday to process my withdrawals, why hasn’t it been processed? John tells me that he doesn't know what is going and that he is not in contact with the analyst or financial department.
John kept saying “I am doing the best I can to look in to the situation”
I DO NOT UNDERSTAND WHAT SITUATION HE IS REFERRING TO!
After a long conversation, John Swift said that he is passing the request through to complete the withdrawal. It is now January 24, and it is still pending on the accounts.
On January 19, 2016, I emailed Glen Nelson and the financial department to process my withdrawal because I did not have John Swifts email address. John Swift answers back. Look at the attachment for proof.
On the call I confront him that he answered me back from Glen Nelson’s email, and he denied it saying that it was not him. You can listen to the whole thing on the video (Fast forward to 10 min and 40 seconds)
I told him that you told me that Glen Nelson is fired but David the Analyst confirmed that he is still working for the company. John Swift replied back by saying that he is on PROBATION.
HOW MANY MONRE LIES ARE YOU GUYS GOING TO TELL BEFORE I GET MY MONEY BACK?