FBS Official Rep
FBS Representative
- Messages
- 193
Dear DZForex!
We are very sorry that kind of misunderstanding has taken place.
Yet, we would like to remind you that Micro account has fixed spreads, that secure your account from high volatility and spread widening. Due to this fact the spread on Micro account is a little bit bigger than on non-fixed spread account types.
As you may see on our site, the spread for Micro account, AUDCAD currency pair is 10 for 4-digit quotes (4th digit after comma). Since we provide our clients with more precise 5-digit quotes, for these quotes the AUDCAD (Micro account) spread is 100 points.
This information you may find on our site, below the table of Contract Speсifications - https://fbs.com/trading/specs
Considering the Standard account spread situation, we would like to remind you that this account type has floating spread. Floating spread always depends on liquidity on a certain instrument at a certain moment of time, that means that spread may both decrease and widen.
According to the Customer Agreement:
3.3.7. Spread on trading accounts can be widened before, in time and after economic, political and other news release, during the Gap, at the time of Market opening (on Monday) as well as at the time of low market liquidity and when a market situation is conditional on high spreads.
We hope that we have managed to resolve this issue and thank you for understanding!
