After a big sum of money transfer to my live forex account, the next month, I am unable to login to MT4 platform. After working with the customer service team to resolve the login issue for 1 week , I still unable to login. Thus, wrote to Golder Markets to close the account and withdraw the full sum from the account. They claimed that the transfer was successful on 10-May-2013. After that, I have contacted with the local receipient bank and the bank inforrmed me that for USD telegraphic transfer, need to intermediate bank
Bank of New York, Mellon, New York to clear before reaching Singapore bank. Once I knew of this, I wrote to Golder Markets to inform them of the change of instructions for the telegraphic transfer. When I followed up with Golder Markets, on 3 Jun 2013, they claimed that the amount has been deducted on their account and the bank tracer mentioned that it was successfully sent to my bank account. However, I did not received the amount in my bank account and I called up to enquire my bank and the bank told me that there is no incoming remittance at all.
Thus, I wrote to Golder Markets to send me the bank documents or proof, but till todate(23 Jun 2013), there is no response from Golder Markets.
SCAM!!!
Finally, my objective is to recover this sum of money to the designated bank account in Singapore.
Bank of New York, Mellon, New York to clear before reaching Singapore bank. Once I knew of this, I wrote to Golder Markets to inform them of the change of instructions for the telegraphic transfer. When I followed up with Golder Markets, on 3 Jun 2013, they claimed that the amount has been deducted on their account and the bank tracer mentioned that it was successfully sent to my bank account. However, I did not received the amount in my bank account and I called up to enquire my bank and the bank told me that there is no incoming remittance at all.
Thus, I wrote to Golder Markets to send me the bank documents or proof, but till todate(23 Jun 2013), there is no response from Golder Markets.
SCAM!!!
Finally, my objective is to recover this sum of money to the designated bank account in Singapore.
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