Chinese traders
Private, 1st Class
- Messages
- 32
我并没有违反任何公司条例,公司恶意取消并重新打开我的订单,大家可以去看详细记录
"Dynamic fixed spread", even you has rights increase spreads during news. But my orders has been executed, so my orders was executed with slippage already.I think this is the missed part:
- The trader opened "Dynamic fixed spread" account with them
- Windsor told him that they don't have slippage at all
- The trader trades only news
- In their terms:
"N17. Slippage:
Stop Orders are instantly executed. However, the Company has the right to execute the Stop Order, without notice to the Client, at the first available price once the Client/trading account is found to be an abuser."
- The trader had big slippage later
- He tried to withdraw all his fund and close the account
So they reopened his trades
and the rest of the story
First, you stole my profits, and then lied to me.Dear Sergeant,
Windsor has been providing financial services to investors from all over the world for 25 years and is a Licensed and regulated broker and will not treat any client unfairly for both, legal and ethical reasons.
The client has said what he wanted to say and Windsor said what can be said in public without disclosing any information related to the clients account.
Furthermore the client advised us that he complained to CySec which is something that we have encouraged him to do from the beginning provided that he was not convinced with our explanation or if he feels that he was not fairly treated.
Now opening the issue again after 6 months trying to ruin the reputation of company is an attempt to blackmail Windsor.