Problem Ironfx Refuse to Pay Money If Client Make Profit

[IronFX Officer]

I hope You Know First of some rules and regulation as well as company's Payment accepting and Withdrawal Process.
Because I have open Forex Trading account In "ironfx.com" that account No. 22056421 In this account I had deposited $1000 and made profit $3977
In this account when I made Profit $1200 that time I submitted withdrawal request but My account manager said to me that "you have to withdraw profit in bank only so I advise to you that keep profit in wallet or other account or open new account and then transfer this profit in that account. " so I had done this as he had said to me.
At the end of December 2014 I have submitted full amount's withdraw from my trading account. That is $3977 in this case My manager said to me that you have to wait 7 to 10 days for receiving payment in bank. But I had not received payment withing 15 Days so I called to him and he said to me that your withdrawal is processed and already transfer from Company's Bank account and you will get this withing next 5 days. Then after I also wait 6 days but not received so I said to him that send me swift copy for payment send conformation. But they refused to me Give this and then after 2 days I send mail for call back to him but unfortunately he has leave Company due this type of fraud of all customers. That's why company has provide me New Account manager "Navin Chilka" I talks with him and he said to me your account is under investigation so you have to wait for the investigation of Irregular trading activity. In this case I had not do any kind of fraud so I said to company for investigation with give perfect reasons and evidence but company has not yet completed investigation and also said to me that investigation is in process. So I can not understand what is doing since Dec 2014.
I many time talk with New account manager for this matter and also ask for time period of investigation but he has not give any answer for this process but he also said to me that you can complain against Ironfx If he not give perfect answer.
That's Meaning company fully fraud if client make profit in trading account that time company said "irregular trading"
And company manager also said to client that you can make complain anywhere, we have not a problem for that.

I have all evidence like as Call Recording, Live chat as well as Mail.

Dear mukeshbhai,
You are kindly requested to provide us with your particulars (i.e.name and account number) in order to allow us to attend to any queries you may have. You can also write to us at responses@ironfx.com for any clarifications you may require.
Thank you

 

[IronFX Officer]

Hi. Regulators. FCA(UK). CYSEC. ASIC. Now is the right time to show what is the benefit of using brokers regulated by you?

Dear tsai sze ling,
You are kindly requested to provide us with your particulars (i.e.name and account number) in order to allow us to attend to any queries you may have. You can also write to us at responses@ironfx.com for any clarifications you may require.
Thank you