octa fx

  1. F

    Problem My Octa Fx statements show that they owe me money and they refuse to pay.

    I had a recent complaint about Octa Fx here and they quickly reinstated my account after they realized that they violated their own rules and the client agreement. Now they have closed my account and wiped out my open trades based on an incorrect assertion that my equity balance was less than...
  2. C

    Problem OctaFx withdrawal not credited..been 12 days now.

    Hello, I have created a withdrawal request(ID - W14128480) on 29th february, 2024. It shows processed on 1st march, 2024 and the money is still not credited. I have been following up on it daily since last Thursday and providing my bank statements on a daily basis. The bank details are also...
  3. C

    Problem Octa FX Withdrawal not Credited

    Hello The 1st of November 2023, I requested a withdrawal (W12784550) for the amount of 13,161 USD. The money was never credited to my account. I have contacted the Octa FX on multiple occasions via email and chat. Every time I contact them they ask me to send all my bank statements (which I...
  4. H

    OCTAFX SCAM

    OCTAFX SCAM OCTAFX is involved in Fraudulent activity, as OCTAFX was ok when i was loosing funds in trading but when i try to claim prize lots which i earned for trading OCTAFX don't allow that. OCTAFX support refuse to solve issue and its clearly a OCTAFX SCAM
  5. T

    Discuss Octa fx - placed withdrawal request on 9 Feb 2024 still money not credited.

    Hi, I placed a Withdrawal request in OctaFX on 9th Feb 2024. Status is showing as pending from past 6 hours but money not credited. I am following up OctaFX representative every day and I am getting same message that their financial team looking into the issue. There is no progress or any...
  6. F

    Resolved: Octa Fx unilateral changing partial closes

    This is a matter where Octa Fx.com unilaterally changed/Interfered with my partial close order execution without my permission to wipe out my live account. The account is not even 1 month old and although I also trade live accounts at two other brokers I have used the same partial close of...
  7. T

    Problem Withdrawal issues with Octa

    Attaching my withdrawal and internal transfer and have been getting rejected due to octafx claiming that there are suspicious activity. My account is solely managed by me. I've been asking them for clarifications that they required yet it's not shared. Customer service just keep saying one...
  8. melvinlee05

    Abandoned - POOR INVESTIGATION SPEED AND CUSTOMER SERVICE FROM OCTAFX

    Hello, I have been using OctaFx for more than 3 years and have been actively trading using your broker platform. However, around 6:30 am (+8GMT) on 18/11/20233, I tried to log on to my account on Metatrader to set SL for all my shorting positions for ETHUSD, but I was unable to do that for my...
  9. H

    Problem Octafx rejected my deposit but taken my money

    Hi all, i have deposited $1500 via bank transfer to the designated bank account provided by OctaFX but after 11 hours (normal 1 to 3 hours for bank transfer) they rejected my deposit and say payment not found. I have provided them proof and also called up the banks that the money went thru...
  10. S

    Resolved: OctaFX - Placed withdrawal request on Oct 9 2023, still money not credited

    Hi, I placed a Withdrawal request in OctaFX on 9th Oct 2023. Status is showing as processed but money not credited. I am following up OctaFX representative every day and I am getting same message that their financial team looking into the issue. There is no progress or any other update. Also...
  11. Mhd85n9

    Problem OCTA FX REJECTED MY INTERNAL TRANSFER AND WITHDRAWAL

    OCTA FX REJECTED MY INTERNAL TRANSFER AND WITHDRAWAL AFTER HAVING PROFIT MT4 ID (OctaFx trading account number): 35127345 Broker Name: OctaFx Server Name: OctaFx - Real 2 I was trading last week and gain several profits. In Friday (28th July 2023) after I finished my trading, I requested...
  12. Chulho Lee

    Problem OctaFX disregarding customer rights

    OctaFX disregarding customer rights I was suddenly blocked today from OctaFX, which I've been using for months. I introduced OctaFX to my friends and was getting some commission from the trade. Other than that, there were no special deals. But today they blocked me without telling me why...
  13. anitakarne885

    Problem Octafx blocked my account and stole my funds amounting 12908$.

    I am Anita Karne having OctaFX trading account no.- 19593147. I am contacting OctaFX requesting a refund for $12908. I've been trading with this broker octafx since last 6-7 months. Things were normal before but on 13 April I received this mail( see screenshot 1). So I tried log in my account...
  14. Jychris98

    Abandoned - OctaFX does not let me withdraw my profits!

    MT4 ID (OctaFx trading account number) : 22205704 Broker Name : OctaFX Server Name : OctaFx-Real9 OCTAFX BANNED MY ACCOUNT RIGHT AFTER I MADE PROFITS! I was trading with OctaFx for almost 2 years. I last week I was trading XNGUSD pair with OctaFx, and I made some profit of USD $ 28080.31...
  15. Anilnayak

    Problem Octafx blocked 700$ and not giving refund

    Hello myself anil trading In forex market since 2 years have seen many ups and downs it's recently when i become more consistent And more disciplined as usual i added 500$ in octafx and made 1300$ around profit and withdrawn some of it i had 700$ in my trading account When octafx blocked my...
  16. Q

    Problem Octafx Not giving refund of $14140 and blocked my account without any reason

    I have been doing trading on octafx for few months. I choose this platform due to its positive feedback. But now they have blocked my account and kept my $14140 and not giving my funds. Few days ago on 12 Nov 2022, .I have 19140$ SCREENSHOT (0001) in my personal area. I made the the withdrawal...
  17. H

    Problem Octafx blocked my account for no reason and not giving me my funds 23132$.

    Hi, It's Hamid Ali, I've been trading in octafx since some time, from the reviews and ratings from trust pilot they look like something but yeah I've been there and bow I am here trying to get my money after begging them to refund which they are continuously refusing. Story begins as on 11 nov...
  18. Binit choudhury

    Problem I m trying to withdraw money from octa fx and it's pending yet .

    I m worried cause I tried to withdrawal and it's pending and there's no response of octafx OctaFX Rep pls help @OctaFX Rep Withdrawal request No. W6644616 . help pls
  19. G

    Octafx Stole my Profits

    From 02/25/2022 to 03/07/2022, I made a deposit of $2,400 using crypto usdt. I traded manually and didn't use EA for about two weeks and made a profit of $11,300. When I made a withdrawal request for all my profits, octa fx refused me, and returned only my initial deposit of $2,400. They stole...
  20. arpansoni0007

    Resolved: OCTAFX WITHDRAWL ISSUE

    Hello , I am from india and was doing copy trading with octafx copy trade app. I requested a withdrawal of 250$ and it has not been received to bank account , withdrawal done on 24 February 2022, already contacted through live chat and email with bank statement , till today haven't received my...
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