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Problem Moneta Markets stole my profits ($824), hides behind fake regulatory claims, and manipulates review platforms.

I am having an issue with a company

alialrashidi

Recruit
Messages
6
Review Body:
"I am warning every trader about Moneta Markets. After I achieved significant profits, they arbitrarily deducted $824, falsely accusing me of 'hedging.' I have documented proof (trading logs) that I used Stop-Loss orders, which makes their 'hedging' accusation technically impossible and baseless.
Even more alarming, they explicitly admitted in official email correspondence that they are NOT regulated by the South African (FSCA) authority, contradicting their own marketing. I have officially escalated this dispute to the FSCA under reference number 1-412990.
Since I started exposing their practices, the company has resorted to deleting their profiles on major review platforms to hide their malpractices and reset their rating. This is a clear admission of guilt.
I publicly challenge Moneta Markets to stop providing their usual generic, robotic responses and provide real technical evidence (logs) for their accusations here. I am fully willing to submit all my evidence—including their contradictory emails—to FPA for review. If they cannot provide proof, it is clear their actions are unjustified and aimed solely at confiscating profits from successful traders. Traders, be cautious: this entity manipulates its reputation to deceive you."
 
أو الحساب، وهذا جزء من أرباح شركة "ستارت لوس" وخبرتها. أنا من كبار المستثمرين الذين يوازنون بين شركتين.

رقم حسابي لديهم هو 27935889
 

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Steps to Follow to Draw Attention to Your Issue

Follow these steps to ensure your issue is addressed:

First, read this: Where to Complain if You've Been Scammed by a Forex Broker? (or crypto broker)

Then

Contact Your Credit Card Provider

If you deposited your money via credit card, contact the customer care team immediately and request them to file a chargeback.

Reach Out to the Broker
Reach Out to the Broker


Visit their website and start a conversation via their Live Chat feature.
Email all possible contact addresses inviting them to join this discussion thread.
You can find their contact details here: https://www.monetamarkets.com/about-us/moneta-markets/contact-us/

Share Your Experience as a Review
Write and share your story on the FPA review page here: https://www.forexpeacearmy.com/forex-reviews/18211/moneta-markets-review

You can also make a complaint with the regulators mentioned here:

Contact Regulators


Moneta Markets Capital Ltd is registered in England and Wales under company number 08279988, registered office address, Amlbenson the Long Lodge, 265-269 Kingston Road, Wimbledon, England, SW19 3NW and authorised and regulated by the Financial Conduct Authority in the United Kingdom (FRN 613381) to provide services to UK clients and is a wholly owned subsidiary of Moneta Markets Excellence Holding Limited. Other Moneta Markets entities are not authorised or regulated by the Financial Conduct Authority and do not offer services to UK residents.

Moneta Markets is a trading name of Moneta Markets (Pty) Ltd, an authorised Financial Service Provider (“FSP”) registered and regulated by the Financial Sector Conduct Authority (“FSCA”) of South Africa under license number 47490 and located at 18 Cavendish Road, Claremont, Cape Town, Western Cape, 7708 South Africa. Company Registration Number: 2016 / 063801 / 07. Contact Phone Number: +27 (10) 1429139. Operational Office: 18 Cavendish Road, Claremont, Cape Town, Western Cape, 7708 South Africa.

Moneta Markets is a trading name of Moneta Markets Ltd, registered under Saint Lucia Registry of International Business Companies with registration number 2023-00068.

Moneta Markets Trading Limited is regulated by the Financial Services Commission (FSC) of Mauritius, with Company No. 211285 GBC and License No. GB24203391. Its registered office is located at Suite 201, 2nd Floor, The Catalyst, 40 Silicon Avenue, Ebene Cybercity, Mauritius.

Mmonexia Ltd registered in the Republic of Cyprus with registration number HE436544 and registered address at Archbishop Makarios III, 160, Floor 1, 3026, Limassol, Cyprus.


You can also share your story on their social media pages mentioned below:


Seek Additional Guidance
If the issue remains unresolved, refer to the comprehensive guide provided by Pharaoh on holding companies accountable. You can read it Fighting Back Against Scam
 
أتابع قضيتي المتعلقة بعملية الاحتيال التي قامت بها شركة مونيتا ماركتس، وأنتظر ردهم، والذي يُعدّ، كالعادة، انتهاكًا للوائح التداول. عندما أطلب دليلًا، يدّعون أنها معلومات سرية. ثم يقوم أحد مساعديهم بإضافة تقييم إيجابي، مما يُشير بوضوح إلى التلاعب، ولديّ الدليل.
 
Update (July 2026):
They are simply playing tricks on traders. When opening accounts, they use Saint Lucia—which is merely a name with no real penalties—as a backdoor for those who want to manipulate operations freely.
Look at their reply here and in all negative reviews: they use the exact same copy-pasted template without providing any proof. But when responding to my official complaint before the ombud, they tried to evade responsibility by claiming they operate under Saint Lucia instead of their actual regulatory jurisdiction. I have already submitted additional concrete evidence to the authorities proving that my account is indeed with them, and I challenge them to tell the truth before the public and officials.
I am keeping a close eye on them, and I will continue to update this review regularly to expose the truth to all victims until I win my case. Stay alert and follow my updates!
Account Number: 27935889
FAIS Ombud Ref: FAIS-131220-26/27 5
 
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