Dear foixx,
Thank you for your further feedback.
As explained before, your funds are and will continue to be withdrawn. We checked your account and confirm that your last withdrawal request has been successfully processed last week.
Unfortunately, we are bound by a limitation. And section 13.9 to which you’re referring to does not apply in your case, as we already began paying out your funds, and consequently, there is no reason to suspect your funds insecurity.
We invite you to address our customer support for any further enquiries, as they will be more than happy to help.
Once again, we wish to emphasise our company's irreproachable reputation and transparency towards its traders and thank the FPA community for their support.
Kind regards,
OctaFX Rep.
Dear OctaFx,
I think that by now it's pretty clear for all readers what is your real misleading nature !
Would you like to be so kind to explain me these points in detail, please:
1. Where are your e-wallet withdrawal limits specified in your web site or client agreement.....since you claim:
"the Company shall pay the specified amount within three (3) Business Days once the request has been accepted......
......OctaFX does not limit the amount you can withdraw or deposit into your account."
2. Can you explain these another my 3 withdrawal requests (images attached) 15.000€ worth, completed with no problems in March, April and June.... before I started to win in July?
Where were your e-wallet (max 5000€ weekly) limitations in those cases?
3. And for example....why, in the same way, you never payed me these 2 withdrawal requests, not of 15000€ but only 10.000€ worth (images attached), submitted after my winnings in August and still pending nowadays.....after 2 months......oh! ...sure ....in this case "
you are bound by a limitation !"
4. You said:
"We checked your account and confirm that your last withdrawal request has been successfully processed last week."
......and all the other my withdrawal Neteller requests, dated 1 September....more than 1 month ago? (image attached)
5. You said:
"Unfortunately, in exceptional cases where our e-wallet limitations clash with the existing high demand, we kindly ask our traders to resubmit their withdrawal requests in smaller amounts"
OK, I have accepted....2 days ago I have submitted 20 withdrawal requests 5000€ each with Skrill and 20 with Neteller.
And then...
you kindly ask your traders also to wait 5 months and not 3 business days, to get them payed?
Tomorrow is the third business day after the submission requests.....when are you going to pay me all these requests?
6. You said: "
We invite you to address our customer support for any further enquiries, as they will be more than happy to help."
Your gall never ceases to surprise me ....really !!!
You have stopped to answer me to every my email since more than 2 months and now you wrote.....
they will be more than happy to help !!!........really very funny! (attached my last email, that you continue to avoid to answer, despite this my FPA thread and your false availability declarations)
7. I think that you should to convince all the FPA readers that your "e-wallet limitations", that you use to avoid to pay me all my money back, are not only an excuse.
Then, please, feel free to post your proofs about....a specific point of your Customer Agreement, a page of your web site....whatever you want.
The question is: what right have you to impose me these your 5000€ a week for 20 weeks - 5 months refund plan time-frame? Can you demonstrate this your right?
I'm going to post this reply also in your specific FPA Broker thread, so you can't avoid to see it.
I look forward your answer, even if it will be in the Traders Court thread, that I will file tomorrow.
Regards.