amatobialex
Recruit
- Messages
- 8
After having some good experience with MaximusFx, it all changed around November when My trades of 2.5 lots was closed out of positions with a loss of -2271$ leaving me with a balance of 5000$. At first I realized I could no longer have access to my MT4 same day my trades were closed out, I tried reaching to support no response, but I had communicated my maximusfx account manager who could not explain why my trades were closed out in losses added to that my leverage was reduced from 1:100 to 1:25 in minutes and after my trades were closed out it was brought back to 1:100 immediately(Like I did not see it), I GOT ALL MY SCREENSHOT EVIDENCES, IT HAS NEVER HAPPENED BEFORE. So I decided to pull out all my remaining balance and leave but Maximus kept cancelling it. I asked my account manager and he explained how I am on strict STP and how I can only withdraw 500$ for every 8 lots traded, I mean who does that. With No Long explanation I want to know why
1. My trades were closed out of positions with over 2271$ when I had a running equity of about 7700$
2. My leverage was manipulated over 5 times the same day and got back to previous after trades were closed out
3. There is no reliable support team to tackle errors like this
4. Why I can't just withdraw my balance and leave MaximusFx if you are an ECN.
PLEASE I NEED RESPONSE ASAP. THANKS ALOT
1. My trades were closed out of positions with over 2271$ when I had a running equity of about 7700$
2. My leverage was manipulated over 5 times the same day and got back to previous after trades were closed out
3. There is no reliable support team to tackle errors like this
4. Why I can't just withdraw my balance and leave MaximusFx if you are an ECN.
PLEASE I NEED RESPONSE ASAP. THANKS ALOT