Discuss FBS.com (Forex Brokerage Services)

[FBS Official Rep]

Hi all, im facing withdraw problem..withdraw to neteller..im deposit using neteller..when hit green button..pages still there..u can see in youtube..im already upload video

Dear Sir!

We are grateful to you that you have contacted our customer support right away after the issue had happened.
As far as we know, our IT team has checked your issue already, found the reason and fixed it successfully.

We apologize for the inconveniences and thank you for raising this issue with us!

Now you can create withdrawal request via Neteller.

FBS_Official

 

[bosol]

Hi all, im facing withdraw problem..withdraw to neteller..im deposit using neteller..when hit green button..pages still there..u can see in youtube..im already upload video

issue solve..thanks fbs team..for superb and fast action..

 

[bosol]

issue solve

 

[IrwanI]

Great

 

[lantikalang]

I have the same problem as a user Rudny stated in his review. My account has been blocked because of rule violation. They didn't block it earlier, I got the message from support after I was checking up my withdraw request. Why didn't you people block it immediately when you say there was a violation.. I've been using the account trading 2 days, no warning and no blockings and at the time of withdraw you say that, that doesn't look right for me. As second the ip I see in the MT4 journal and my computer ip are not the same. So if you are using my ISP's given address it's not a fair thing. How do I now if someone else using FBS doesn't have the same ISP address. A lot of people get the same isp address when check "whats my ip". So if that is your rule, you will be keep on blocking a lot of people which will make people choose another broker.

 

[kantho]

Lot of advertisment and many people writing reviews in order to make FBS seem a reliable broker. But is SCAM. Are them real the so many nice reviews I read here? I promised I had reported on the Internet about the money stolen from my account yesterday when FBS wiped out all the money from my account. I put 2 orders for which I carefully placed the stop loss, for both. This time the sum was not a little one as other times, stop loss didn't work and with the wide volatility of yesterday after release news on usdcad all the money was wiped out. A broker that allows leverage 1:3000 leverage I should have suspected. They don't let you win apart from very little sums. And when there are big movement on the market they do the job and then makes replies here and elsewhere in order to maintian reliability together with constructed reviews from ...whom? .. saying what a trustworthy broker they are. They chat respond promptly but well trained on how to reply typing you the links to read and asking to contact and explain to the support office cause thay cannot say things by mail and the support team will reply within due time which is always a long time. I will write in capitals ... DON'T GIVE MONEY YOU WILL LOOSE OVER TIME AT DUE TIME

 

[FBS Official Rep]

I have the same problem as a user Rudny stated in his review. My account has been blocked because of rule violation. They didn't block it earlier, I got the message from support after I was checking up my withdraw request. Why didn't you people block it immediately when you say there was a violation.. I've been using the account trading 2 days, no warning and no blockings and at the time of withdraw you say that, that doesn't look right for me. As second the ip I see in the MT4 journal and my computer ip are not the same. So if you are using my ISP's given address it's not a fair thing. How do I now if someone else using FBS doesn't have the same ISP address. A lot of people get the same isp address when check "whats my ip". So if that is your rule, you will be keep on blocking a lot of people which will make people choose another broker.

Hello lantikalang

I am an official FBS representative and I would like to help you and check on this issue. May I have your account number please? Thank you.

 

[FBS Official Rep]

Lot of advertisment and many people writing reviews in order to make FBS seem a reliable broker. But is SCAM. Are them real the so many nice reviews I read here? I promised I had reported on the Internet about the money stolen from my account yesterday when FBS wiped out all the money from my account. I put 2 orders for which I carefully placed the stop loss, for both. This time the sum was not a little one as other times, stop loss didn't work and with the wide volatility of yesterday after release news on usdcad all the money was wiped out. A broker that allows leverage 1:3000 leverage I should have suspected. They don't let you win apart from very little sums. And when there are big movement on the market they do the job and then makes replies here and elsewhere in order to maintian reliability together with constructed reviews from ...whom? .. saying what a trustworthy broker they are. They chat respond promptly but well trained on how to reply typing you the links to read and asking to contact and explain to the support office cause thay cannot say things by mail and the support team will reply within due time which is always a long time. I will write in capitals ... DON'T GIVE MONEY YOU WILL LOOSE OVER TIME AT DUE TIME

Hello kantho
I am an official FBS representative and I would like to help you and check on this issue. May I have your account number please? Thank you.

 

[kantho]

Account number 9607711 I began trading in this account with little amount of money. Now I begin getting more involved and consequently making bigger orders, still not big amount but important sums for me ... and what if I had put much bigger sums? maybe I was lucky that happened already.
Account number is 9607711 and the order is 222949939 of january 17th 2018 around 3pm GMT a selling order with a STOP LOSS. Stop loss has been bypassed when the long spike of price movement go and take just to the height of my selling order and ran up again, very high and steady and taking all the money without considering my stop loss which I had put in order to loose only that little amount that you put in cases where the order could only be hit and go back. And I know exactly how much is this little amount, a few euro in my case.

 

[FBS Official Rep]

Account number 9607711 I began trading in this account with little amount of money. Now I begin getting more involved and consequently making bigger orders, still not big amount but important sums for me ... and what if I had put much bigger sums? maybe I was lucky that happened already.
Account number is 9607711 and the order is 222949939 of january 17th 2018 around 3pm GMT a selling order with a STOP LOSS. Stop loss has been bypassed when the long spike of price movement go and take just to the height of my selling order and ran up again, very high and steady and taking all the money without considering my stop loss which I had put in order to loose only that little amount that you put in cases where the order could only be hit and go back. And I know exactly how much is this little amount, a few euro in my case.

Thank you Kontho for the provided information. I will check on this for you now and reply soonest.