Hello
I was not sure where to post this, so I decided on the General Forex Forum. If this is the wrong spot, feel free to move it.
I have a question regarding typical withdrawal process at Binary Options Brokers.
I signed up at a broker back in June. I deposited $1000, and received a bonus. The terms and conditions state I must turn over 50x the bonus I received. But elsewhere in the terms it seems like I should be able to withdraw my initial deposit without the attached bonus.
I've been trading, and I am a little over half way to my withdrawal restriction. I've been having issues with the brokers platform the last few weeks, and they cannot seem to do anything to help me. I'm trying to just quit now, and get my initial deposit back.
I currently have more than my initial deposit, plus the bonus received, sitting in my account. I figured withdrawing my initial deposit wouldn't be a problem, since I have more in my account, than what I started with, essentially not less than my deposit + Bonus. I emailed my account manager today regarding withdrawing my initial deposit, and he said "Sorry there is no option".
Maybe I am at fault, but I don't feel that I am.
What do you think?