Hi,
not sure this can help for an eventual timeline of what happened or if it was all programmed...
I have an account opened from months and I JUST asked for the deposit identifier on 7th Feb 2019 to make my first deposit but that never arrived.
I have let that sink as that looked a bit weird and, after a few days on the 18th, I received an email with subject "Follow Up on our Phone Conversation" (which never happened btw).
Email started with "We like to give you as much third-party verification as possible allowing you to make a more informed decision on investing with us." followed by all the links to reviews and disclaimer about investing capitals etc...
Maybe they thought I wasn't making a deposit despite I received the identifier (which never arrived) and wanted to give me a reminder or who knows.
I really hope this will be fixed for you all guys, I was simply very lucky to have waited a few months before making a deposit and apparently for a very fortunate coincidence that hasn't happened :/
not sure this can help for an eventual timeline of what happened or if it was all programmed...
I have an account opened from months and I JUST asked for the deposit identifier on 7th Feb 2019 to make my first deposit but that never arrived.
I have let that sink as that looked a bit weird and, after a few days on the 18th, I received an email with subject "Follow Up on our Phone Conversation" (which never happened btw).
Email started with "We like to give you as much third-party verification as possible allowing you to make a more informed decision on investing with us." followed by all the links to reviews and disclaimer about investing capitals etc...
Maybe they thought I wasn't making a deposit despite I received the identifier (which never arrived) and wanted to give me a reminder or who knows.
I really hope this will be fixed for you all guys, I was simply very lucky to have waited a few months before making a deposit and apparently for a very fortunate coincidence that hasn't happened :/