This was the latest email that I received from daxmarkets..
Dear
I am sorry I have not replied to your email as it was very hard for me to get the answer from the mathematician regarding all of the calculations for reaching the volume on your account, in particular.
I will try to explain to you as easiest as I can so it did not sound too complicated for you.
Each and every client has the maximum level of profits that can be generated from his initial investment.
For example, if the customer deposited $ 5,000 then the maximum that he could obtain would be $ 23,910
If the results of the trading session exceed the expectations (usually it does not happen) and we make more money on the account, it crosses the limit of the potential profits and a the customer should cover the volume in order to liquidate the account and Decide whether he wants to proceed with trading or withdraw the capital.
As was explained to you earlier, covering the volume is not the only option as you can reach the volume by trading out on your account but there's a risk involved into this type oftrading as the insurance has already been expired. We never recommend the customers to do that and provide them with the safest option to put money in and receive money out.
You may do as you wish, we do not need you to do something that you do not want to do but please do not forget that we worked really hard on your account and we do not prefer to risk with your capital or take Any risks.
in order to liquidise your account - you need to add 5,721 USD
Once you will cover that - your account will be 100% liquid and you can withdraw as you wish.
Regards,
Alice