Fapturbo
HI all,
I hope you are all well.
Well - Fapturbo, I had my doubts from the start with the big pitch on their web, but hey as a director of my own stockbroking firm (thats right LOL), I'd seen algorythmic trading in the equities market and I thought whats 200 bucks Aussie...Besides, I did buy it at 0240am after many many beers .... LOL (maybe my mistake).
Any way, the software didn't trade in the first week (which is ok if it adheres to it's plan, cause a plan is a plan). So I emailed their support guys for info on spreads and clarity on a deal that they'd offered through a particular broker (name withheld). I got no reply, just useless questions back at me on my questions. This caused alarms as just intentional time wasting.
So I thought this is a bit silly, I'll call them. For two nights I sat up and called them on 5 numbers provided (I'm on viop so INT calls cost 5c, I made about 50 calls) and got nothing but voice mail saying "please call back during business hours" (it was 1pm PST), sorry I can't take your call or leave a message and I'll get back to you, I left many messages no one has ever called me or emailed in response to my calls - trust me, they have no intention of helping anyone. The only correspondance you will get is a crappy waste your time response or an automated email regarding a new product.
I then proceeded to make posts of an angry nature within their forum, all were reviewed by a moderator and none were posted. (I'll add that, my posts were all poilte with no profanity etc, but viewed to obviously be at the detriment of Fapturbo and not allowed). I started to see the picture for what it is, a rip off, IMO.
Starting to feel annoyed I begain the refund process "through their 100% no questions asked money back guarentee" it's been 3 days and they don't respond to my emails and still I can not get through to their help desk.
It's actually really sad, as I read their manuel and also read up in the interim on automated trading platforms and got the thought that the functionality could work in the right market with the right product.
So in closing, I never saw a trade on fapturbo, they never answer their phones, they stall and waste time in their responses to your emails (which is shonk 101 IMO) and they manage the news flow within their member forum to a point that makes you think it's communist China, also IMO they take the veiw that the process of refund (small amount outlayed) isn't important and people will just "go away".
I assure you I won't just "go away" as investment advisor, I would be mortified to think that my clients ended up in this situation, so whether I was drunk or otherwise at the time of purchase so be it. I feel it my job to warn people of the experiance.
I've seen "donnaforex" chatting in here recently (I know she is fapturbo moderator" so to you donna, have your guys refund my money and I'll post it to the community that at least FAPturbo back up what they say, on the vendor/customer side of things at least.
As for the actual product, I'm sorry to all as it sat there and didn't do anything for a week - even though I watched it miss trade after trade in front of me...LOL
Saying that, I opened an account at Sydney based FX firm at the same time, I traded the demo account against fap (seeing how I'd go as as someone who traded markets for a living). I made just under 25% in 5 days vs FAP that did nothing.
Again Donna, feel free tom come back and have my money refunded, I assure you I'll post the out come to this community. Although personally, I feel you'll just ignore this post and hope I go away.
Regards to all.
HI all,
I hope you are all well.
Well - Fapturbo, I had my doubts from the start with the big pitch on their web, but hey as a director of my own stockbroking firm (thats right LOL), I'd seen algorythmic trading in the equities market and I thought whats 200 bucks Aussie...Besides, I did buy it at 0240am after many many beers .... LOL (maybe my mistake).
Any way, the software didn't trade in the first week (which is ok if it adheres to it's plan, cause a plan is a plan). So I emailed their support guys for info on spreads and clarity on a deal that they'd offered through a particular broker (name withheld). I got no reply, just useless questions back at me on my questions. This caused alarms as just intentional time wasting.
So I thought this is a bit silly, I'll call them. For two nights I sat up and called them on 5 numbers provided (I'm on viop so INT calls cost 5c, I made about 50 calls) and got nothing but voice mail saying "please call back during business hours" (it was 1pm PST), sorry I can't take your call or leave a message and I'll get back to you, I left many messages no one has ever called me or emailed in response to my calls - trust me, they have no intention of helping anyone. The only correspondance you will get is a crappy waste your time response or an automated email regarding a new product.
I then proceeded to make posts of an angry nature within their forum, all were reviewed by a moderator and none were posted. (I'll add that, my posts were all poilte with no profanity etc, but viewed to obviously be at the detriment of Fapturbo and not allowed). I started to see the picture for what it is, a rip off, IMO.
Starting to feel annoyed I begain the refund process "through their 100% no questions asked money back guarentee" it's been 3 days and they don't respond to my emails and still I can not get through to their help desk.
It's actually really sad, as I read their manuel and also read up in the interim on automated trading platforms and got the thought that the functionality could work in the right market with the right product.
So in closing, I never saw a trade on fapturbo, they never answer their phones, they stall and waste time in their responses to your emails (which is shonk 101 IMO) and they manage the news flow within their member forum to a point that makes you think it's communist China, also IMO they take the veiw that the process of refund (small amount outlayed) isn't important and people will just "go away".
I assure you I won't just "go away" as investment advisor, I would be mortified to think that my clients ended up in this situation, so whether I was drunk or otherwise at the time of purchase so be it. I feel it my job to warn people of the experiance.
I've seen "donnaforex" chatting in here recently (I know she is fapturbo moderator" so to you donna, have your guys refund my money and I'll post it to the community that at least FAPturbo back up what they say, on the vendor/customer side of things at least.
As for the actual product, I'm sorry to all as it sat there and didn't do anything for a week - even though I watched it miss trade after trade in front of me...LOL
Saying that, I opened an account at Sydney based FX firm at the same time, I traded the demo account against fap (seeing how I'd go as as someone who traded markets for a living). I made just under 25% in 5 days vs FAP that did nothing.
Again Donna, feel free tom come back and have my money refunded, I assure you I'll post the out come to this community. Although personally, I feel you'll just ignore this post and hope I go away.
Regards to all.
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