Stan Mkhabele
Recruit
- Messages
- 1
Why close account with current broker when you switch to new broker
I've used FapTurbo live for 8 months since Dec 2009. A month ago I stopped using FapTurbo because my account was depleted 50%. I asked FapTurbo to switch from FXDD to my new account at IBFX and they insisted I close the FXDD account first. Two months since my request and I'm still in limbo. I've made them aware that I want to continue my FXDD account to trade other non-FapTurbo strategies but they insist I close this account before they can formally effect the switch. I believe that this is unfair customer service because I independently opened the FXDD or other broker accounts without FapTurbo's assistance. I must be free to swab anytime I so wish to because I'm not running the same bot on more than one account. Am I doing anything wrong?
Stan
I've used FapTurbo live for 8 months since Dec 2009. A month ago I stopped using FapTurbo because my account was depleted 50%. I asked FapTurbo to switch from FXDD to my new account at IBFX and they insisted I close the FXDD account first. Two months since my request and I'm still in limbo. I've made them aware that I want to continue my FXDD account to trade other non-FapTurbo strategies but they insist I close this account before they can formally effect the switch. I believe that this is unfair customer service because I independently opened the FXDD or other broker accounts without FapTurbo's assistance. I must be free to swab anytime I so wish to because I'm not running the same bot on more than one account. Am I doing anything wrong?
Stan