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Problem FBS - big slippage on pending XAUUSD orders during NFP

I am having an issue with a company
danrobinnilcedy

danrobinnilcedy

Recruit
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Hi everyone i would like to raise concern regarding on my trade with FBS last September 4 friday during NFP news release.


I set my buy stop and sell stop on a specific price but it wasnt triggered to my desired prices.. instead it was triggered far below and blown my account (negative) . What did fbs broker do at that time? Why they move my pending orders far below to the original price that i set??? Are they manipulating my pending orders?? I want clarification. Need some help.
 

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