Problem FXTrading.com is charging swaps retroactively

[Olivier C.]

I've received an email requesting around 3800 EUR to be charged on my account because their LP had wrong swaps on one of my instruments for almost a month...I proposed 1750 EUR charge instead as I wanted to be comprehensive of their position, but they declined it and won't process withdrawals unless I agree to pay for the LP mistake...beware!

 

[compu-forex]

Yes, terrible company this. I have had my own issues with them and will launch my own thread in the coming weeks once I have followed up with the regulator.

They have also been bust making several fake reviews here on this website by their employees, which should tell everyone all they need to know.

 

[FxMaster]

I've received an email requesting around 3800 EUR to be charged on my account because their LP had wrong swaps on one of my instruments for almost a month...I proposed 1750 EUR charge instead as I wanted to be comprehensive of their position, but they declined it and won't process withdrawals unless I agree to pay for the LP mistake...beware!

What did you reply to them?

 

[Olivier C.]

What did you reply to them?

I have no choice but to accept their retroactive charge...no answer from them yet, and obviously no withdrawal...

 

[4evermaat]

I have no choice but to accept their retroactive charge...no answer from them yet, and obviously no withdrawal...

You do have a choice. But you must have some patience.

Never thought I'd see the day that @compu-forex would admit the broker was at fault and cannot just use some obscure Terms of Service to try and renege against their client's closed deals.

 

[compu-forex]

Never thought I'd see the day that @compu-forex would admit the broker was at fault and cannot just use some obscure Terms of Service to try and renege against their client's closed deals.

That alone should tell you everything you need to know about this broker....