Edforex,
I am under the impression that the company is moneyforex.com. If this is the case, I did a NFA search for Money Forex Financial and they are not members of CFTC or NFA. Virtually all individuals and firms who conduct futures-related business with the public must be registered with the CFTC and be NFA Members. Under most circumstances, it is unlawful for firms or individuals, who are not CFTC registrants and are not NFA Members, to conduct futures business with public customers.
If you have not done so, you should file a complaint against MoneyForex with The National Futures Association. Here is the link to file a complaint: BASIC
Good luck
TEICFCL,
are you sure lodging a complaint to the NFA against a non-NFA member is possible?
Would NFA still look into complaints against non-NFA members?
I did call the NFA once and was told by an officer there that since City Index is no longer an NFA member, they can't look into my complaint.
I believe that's the reason why City Index withrew themselves from the NFA membership in Feb 2008, shortly after they were fined $60,000 by the NFA.
Below are links to the folder where you can download the Case Summary, Complaint and Decision reports against City Index:
Index of /NFA_CityIndex
If it's true that it is unlawful for firms or individuals, who are not CFTC registrants and not NFA Members, to conduct futures business with public customers, then which relevant authority should I report to?
Thanks.