J'ame67
Recruit
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Broker: JustMarkets (Just Global Markets Ltd, Seychelles FSA License SD088)
Trading Account: [2100063578
]
Order Ticket: [1669075894
]
Instrument: XAUUSD
Order Type: Sell Stop
Incident Summary:
During the US market open (16:30 server time), my Sell Stop order suffered an extreme and abnormal negative slippage of approximately $10. Conversely, my attached Take Profit was executed at the exact limit level with zero price improvement, demonstrating an asymmetric execution bias.
Refusal of Transparency:
When I requested millisecond tick data logs and execution records from liquidity providers to verify Best Execution compliance, JustMarkets support explicitly refused to provide any logs and closed my internal complaint without resolution.
Action Taken:
Due to their complete refusal of transparency, I have officially submitted a formal regulatory complaint to the Seychelles Financial Services Authority (FSA). I am posting here to request an independent review of their execution logs and full compensation for the $10 loss.
Trading Account: [2100063578
]
Order Ticket: [1669075894
]
Instrument: XAUUSD
Order Type: Sell Stop
Incident Summary:
During the US market open (16:30 server time), my Sell Stop order suffered an extreme and abnormal negative slippage of approximately $10. Conversely, my attached Take Profit was executed at the exact limit level with zero price improvement, demonstrating an asymmetric execution bias.
Refusal of Transparency:
When I requested millisecond tick data logs and execution records from liquidity providers to verify Best Execution compliance, JustMarkets support explicitly refused to provide any logs and closed my internal complaint without resolution.
Action Taken:
Due to their complete refusal of transparency, I have officially submitted a formal regulatory complaint to the Seychelles Financial Services Authority (FSA). I am posting here to request an independent review of their execution logs and full compensation for the $10 loss.
