@trader3737
1) You need a 1 min bar with bid AND ask showing on chart. And preferibly the market watch window open also showing the offending symbol. Video screen recording is best, but screenshots clearly showing the offending action is ok also.
Looks like you were using mobile app vs desktop app, which i am unsure will allow all these options.
2) Turkish Lira had lost some 15-20% of its values very quickly after Trump placed
some trade tarriffs on Turkey's exports
See also
https://www.aljazeera.com/news/2018/08/turkey-lira-crisis-180814132601100.html
Spreads are likly going to be higher. Not sure about 9000 pips high, but spikes wont be uncommon if unexpected news arrises.
3)
avoid trading 'exotic" or minor currencies with anyone less than a Tier 2 broker (prime of prime). You'll get more honest pricing this way.