Gentlemen of FPA,
I am not quite sure if I am in the right thread, but, at least the Top Title ( What do you dislike most about MT4? ) is close enough. Furthermore, I don't know if anybody will read this, because looking at the last writing, it was in 2013....
I am having an issue with my MT4 platform, which I obtained through my honourable broker, as a "third party provider ".
When I open the “New Order” tab for a trade, all looks good. I type in my Limit Order and S/Loss, then just before executing the trade,
I notice strange Sell / Buy numbers and when I look up to the Currency Pair Symbol box, I see a totally different currency pair.
At the beginning it was difficult to blame anybody , Broker or MT4, until I downloaded from TechSmith a software to capture a picture or even video, to have evidence.
Now I have plenty of evidence in the form of thumb size pictures.
After complaining to my broker, they said send us some evidence, which I duly did...quite few.
Their reply was, “ MT4 is a third party platform, hence we are unable to log into your MT4 platform “. Having said thus, they shrugged their shoulder and walked away.
I complained that it is their ( broker's) responsibility to look into “Third Party Actions” and their mischievous con artist tricks. Who is the master in the house ?
The brokers last remark was to uninstall MT4 and re-install it.
Gentlemen, what do you think of this unusual carry on ?
Is there a solution ? Would uninstalling MT4 and Re-installing, solve the problem ?
IF , anybody reads this message, please give me your opinion.
I do not want to blame my broker, because they have been honest and sincere with me. They helped
me out, whenever I needed their help. They were genuine and truthful at all times.
Attaching few snapshots, as examples.
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Best Regards
Haig