Flavio Lopes
Recruit
- Messages
- 2
Hello people, very good afternoon.
I am opening a topic here to ask for help about a situation that IC Market is causing in not approving / releasing my withdrawals via neteller from one of my accounts.
I am trying to withdraw from an account where I only made credits via neteller and already made some withdrawals.
But my last withdrawal request ($ 200.00) they blocked informing that I can only withdraw via credit card.
The point is that this account I did not make any deposits via credit card. Neteller only.
As an additional information and image attached to this topic, I have already made some withdrawals from this account via neteller, but these withdrawals have not even reached the value of the neteller deposits I made.
Deposits:
Important to note that only 2 deposits were made to this and both via neteller:
- 2019.04.01: $ 2,000.00
- 2019.06.04: $ 4,000.00
Total: $ 6,000.00
Withdrawals:
- 2019.05.17: $ 1,804.62
- 2019.07.05: $ 190.00
- 2019.10.07: $ 270.00
- 2019.11.08: $ 500.00
Total of $ 2,764.62
Therefore, if at least a deposit / withdrawal relationship was made to this account, I would still have a cash out balance of $ 3,235.38 via neteller.
I am attaching the support response where it states that the amount needs to be withdrawn by the method originally used for deposit. which in the case of this account was neteller, but they are not allowing it.
Can someone help / direct me how can I clarify this situation with ic markets and especially resolve and perform my withdrawal?
I immediately appreciate the help.
Thank you and I look forward to it.
I am opening a topic here to ask for help about a situation that IC Market is causing in not approving / releasing my withdrawals via neteller from one of my accounts.
I am trying to withdraw from an account where I only made credits via neteller and already made some withdrawals.
But my last withdrawal request ($ 200.00) they blocked informing that I can only withdraw via credit card.
The point is that this account I did not make any deposits via credit card. Neteller only.
As an additional information and image attached to this topic, I have already made some withdrawals from this account via neteller, but these withdrawals have not even reached the value of the neteller deposits I made.
Deposits:
Important to note that only 2 deposits were made to this and both via neteller:
- 2019.04.01: $ 2,000.00
- 2019.06.04: $ 4,000.00
Total: $ 6,000.00
Withdrawals:
- 2019.05.17: $ 1,804.62
- 2019.07.05: $ 190.00
- 2019.10.07: $ 270.00
- 2019.11.08: $ 500.00
Total of $ 2,764.62
Therefore, if at least a deposit / withdrawal relationship was made to this account, I would still have a cash out balance of $ 3,235.38 via neteller.
I am attaching the support response where it states that the amount needs to be withdrawn by the method originally used for deposit. which in the case of this account was neteller, but they are not allowing it.
Can someone help / direct me how can I clarify this situation with ic markets and especially resolve and perform my withdrawal?
I immediately appreciate the help.
Thank you and I look forward to it.