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Problem AximTrade Pty Limited won't let me withdraw

I am having an issue with a company

duyleforex

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Aximtrade (AximTrade Pty Limited) is an exchange from Singapore but does not operate in Singapore.

My trading account at Aximtrade was created in August 2022. However, when I tried to withdraw my funds, the exchange claimed there was a shortage of VND liquidity and refused to allow the withdrawal.

The CEO, Kelvin Tang (www.linkedin.com/in/kelvint36), has been unresponsive and has not returned my money despite several days of negotiation. I suspect that the exchange is trying to delay the process to run away with my money.

The Country Manager in Vietnam, Henry Phan, has been unhelpful, unsupportive, and has provided inaccurate information. He has also deleted all of his information to cover his tracks and has removed the support group.

My account is valid because it contains the funds I deposited, not the interest. I have requested that the exchange provide data on my deposits, but they have refused to provide information, claiming a shortage of VND liquidity as an excuse for delaying the withdrawal.

Below is information on my account, including a rejected withdrawal order and a conversation with the exchange about the payment time.
 

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Aximtrade (AximTrade Pty Limited) is an exchange from Singapore but does not operate in Singapore.

My trading account at Aximtrade was created in August 2022. However, when I tried to withdraw my funds, the exchange claimed there was a shortage of VND liquidity and refused to allow the withdrawal.

The CEO, Kelvin Tang (www.linkedin.com/in/kelvint36), has been unresponsive and has not returned my money despite several days of negotiation. I suspect that the exchange is trying to delay the process to run away with my money.

The Country Manager in Vietnam, Henry Phan, has been unhelpful, unsupportive, and has provided inaccurate information. He has also deleted all of his information to cover his tracks and has removed the support group.

My account is valid because it contains the funds I deposited, not the interest. I have requested that the exchange provide data on my deposits, but they have refused to provide information, claiming a shortage of VND liquidity as an excuse for delaying the withdrawal.

Below is information on my account, including a rejected withdrawal order and a conversation with the exchange about the payment time.
Can we have a website address, please?
 
Ngày 13 tháng 3 năm 2023 trong phần bình luận tại Linkedin. Kelvin Tang, người sáng lập Aximtrade đã đăng thông tin ID khách hàng lên mạng xã hội. Bình luận cũng đề cập rằng ID này là giả mạo.

Nếu đúng thì rõ ràng Aximtrade đã mắc một sai lầm nghiêm trọng:

- Lộ thông tin khách hàng.
- Hệ thống xác thực yếu, biết là ID giả nhưng vẫn cho phép xác thực và nạp tiền.

Khi được thông báo là lừa đảo thì vô hiệu hóa tài khoản đồng thời không cho khách hàng rút tiền.
 

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